Field Computer Technician for Point of Sale Industry
Retail IndustryAlliance, Ohio
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Field Computer Technician
Job Summary
We are seeking a reliable and skilled Field Computer Technician for restaurant point of sale systems to install, maintain, troubleshoot, and repair computer hardware, software, and networking systems at client locations. This role requires hands-on technical expertise, strong problem-solving abilities, and excellent customer service skills. The Field Technician will travel to customer sites to diagnose technical issues and ensure systems operate efficiently and securely.
Key Responsibilities
- Travel to client locations to install, configure, and maintain computer systems, peripherals, and network equipment
- Diagnose and resolve hardware, software, and connectivity issues
- Perform system upgrades, repairs, and preventative maintenance
- Install operating systems, business applications, and security updates
- Set up and support printers, scanners, mobile devices, and other IT equipment
- Troubleshoot network issues including routers, switches, and wireless connectivity
- Provide onsite technical support and user training
- Document service activities, issues, and resolutions
- Maintain inventory of tools, parts, and equipment
- Ensure compliance with company IT standards and client security protocols
Required Qualifications
- Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Proven experience in computer repair and troubleshooting
- Strong knowledge of:
- Windows and/or macOS systems
- Hardware components and peripherals
- Networking fundamentals (TCP/IP, Wi-Fi, routers, switches)
- Microsoft Office and common business software
- Valid driver’s license
- Ability to travel locally to client sites
- Strong communication and customer service skills
- Ability to work independently and manage time effectively
Preferred Qualifications
- Industry certifications such as:
- CompTIA A+
- Network+
- Microsoft Certified Professional (MCP)
- Experience with:
- Remote support tools
- Active Directory
- Cloud platforms (Microsoft 365, Google Workspace)
- POS systems or industry-specific hardware
Physical Requirements
- Ability to lift and carry equipment up to 50 lbs
- Ability to work in confined spaces or under desks
- Frequent standing, bending, and driving
Work Environment
- Primarily onsite at customer locations
- Combination of office, retail, warehouse, or industrial environments
- May require occasional evening or weekend support
Compensation & Benefits (Optional Section)
- Competitive hourly pay / salary
- Mileage reimbursement/company car used for on-site visits
- Health, dental, and vision insurance
- Paid time off
- Retirement plan
- Professional development opportunities
Success Traits
- Problem-solver mindset
- Self-motivated
- Detail-oriented
- Professional and customer-focused
- Adaptable in fast-paced environments
We believe that retail is about connection. Our mission is to provide an inviting, high-energy environment where every customer feels welcome, inspired, and supported.
We take pride in our service standards, but we take more pride in our people. We’ve built a collaborative team that values creativity, respects dedication, and celebrates the visual art of retail. When you join us, you’re not just an employee; you are the face of our brand. We provide the comprehensive training, flexible career paths, and product knowledge you need to become a confident leader in the modern retail landscape.
Automate your job search with Sonara.
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FAQs About Field Computer Technician for Point of Sale Industry Jobs at Retail Industry
What is the work location for this position at Retail Industry?
This job at Retail Industry is located in Alliance, Ohio, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Retail Industry?
Employer has not shared pay details for this role.
What employment applies to this position at Retail Industry?
Retail Industry lists this role as a Full-time position.
What experience level is required for this role at Retail Industry?
Retail Industry is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Retail Industry for this role?
Retail Industry offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Retail Industry?
You can apply for this role at Retail Industry either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.