Overview
Remote
On-site
Compensation
$20-$25/hour
Job Description
Pay Rate: $20.00 per hour - $25.00 per hour
- Location: Groton/New London, CT
- Duration: 12 months - possible extension if needed
- Work Mode: Onsite
- SPLIT SHIFT: 20 hours on Weekday, 20 hours on Weekend
- Must Be a US Citizen
Responsibilities:
- Set up computer hardware and perform basic hardware and software troubleshooting
- Provide support for software, hardware, and networking for desktops, laptops, and servers
- Maintain and support legacy products and core server products
- Perform disk replacement on enterprise storage products
- Install and maintain PCs, software, networks, servers, and peripherals
- Support network products from operational and maintenance perspectives
- Perform installs, moves, adds, and changes as required
- Test and certify PCs, networks, servers, and client-approved applications
- Provide follow-up on problems or escalate as necessary
- Maintain professionalism in actions, demeanor, and dress
- Ensure customer satisfaction throughout service delivery transactions
- Ensure company-specific Service Level Agreements are met and incident and request tickets are updated within the ticketing system
Requirements:
- Minimum 1 year of computer support experience
- Basic hardware and software skills
- Good work ethic and organizational skills
Preferred Skills:
- Experience with installing, diagnosing, maintaining, and servicing computer-related products
- Ability to troubleshoot and repair devices, including reloading and re-imaging PCs/laptops
- Experience with installing and optimizing HW/SW networking products
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FAQs About Field Engineer 3 Jobs at Axelon Services Corporation
What is the work location for this position at Axelon Services Corporation?
This job at Axelon Services Corporation is located in Groton, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Axelon Services Corporation?
Candidates can expect a pay range of $20–$25 per hour for this role.
What employment applies to this position at Axelon Services Corporation?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Axelon Services Corporation?
You can apply for this role at Axelon Services Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.