Field Engineer 4

Must Have:

Experience supporting Apple iPhones and iPadsStrong knowledge of PC hardware componentsStrong knowledge of Printer hardware componentsTicketing system experienceWindows 11 and MS Office 365 experience

JOB DESCRIPTIONThis job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of serviceEnd Client: Alyeska Pipeline

U.S. Citizenship is not required.

Minimum Pay Rate: -

BILL RATE: -

Bill/Pay Rate Chart:Bill Rate / Minimum Pay Rate

Address:Doyon Industrial Facility (name of the building Alyeska Pipeline has offices in)700 Bidwill AveFairbanks, AK 99701

Driving position! Yes, 20% Vehicle is supplied byThere should not be any traveling expenses.Intake Questions:Is vaccination required?NoWill this position provide services to customers with government contracts? (US Citizenship required)NoWhat is the scheduled contract duration?Is there a chance for an extension?Is there a chance for temp to perm?contract duration is currently from April 13th till August 31stYesYesIs there opportunity for this position to be extended for long-term?MaybeHow many hours per week are anticipated?40What are the expected daily/weekly work hours?8 am 5 pmDriving or Non-Driving?DrivingWill Travel Be Required:If so, how much (% of time)?Will travel expenses be covered/reimbursed by ?Yes, 20% Vehicle is supplied byThere should not be any traveling expenses.Are additional background checks/screens required?Yes background check must cover driving record. An attestation is also required for the background check.Are Dell Certs required?NoInterview Process:How many rounds of interviews will be conducted?1Please confirm the type of interview:Face-to-faceVirtual/Zoom/TeamsPhoneVirtual Teams with CameraWill the end client be involved in the interview process and hiring decision?NoSkill Set/Experience Requirements:Please provide the top 3-5 skills/experiences you ll be looking for on a candidate s resumeTicketing system experienceWindows 11 and MS Office 365 experienceExperience supporting Apple iPhones and iPadsStrong knowledge of PC hardware componentsStrong knowledge of Printer hardware componentsDo you have a complete job description, is so, please provide it below:The Field Services Technician will support all personnel, both at local and remote locations, by providing reliable and efficient computer support services. These services will include the delivery of new hardware and software to desktops, and the configuration, installation, and maintenance of PC hardware and software. This position will include basic support of a large variety of desktop applications which include products such as Microsoft s Office 365 suite, Microsoft Windows virus and threat protection software, and Adobe products in a Windows11 environment. Additional responsibilities include smart phone support and printer support. This position will require occasional travel to remote locations. Candidate must have a valid driver s license.