Field Engineer
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Remote
On-site
Compensation
upto$25/hour
Job Description
Location: Oklahoma City, OKDuration: 9 Months
Responsibilities:
- Repair laptops and desktops, including activities such as replacing hard drives, motherboards, and keyboards.
- Perform whole unit swaps and repair or replace PC peripherals.
- Close service tickets in real-time using the company's call management system.
- Provide the full range of field engineering support for an assigned base of large/complex clients.
- Take complete ownership of onsite service activity.
- Perform advanced-level maintenance on all products, including low-complexity installation activities.
- Provide technical feedback on equipment, systems, and processes to improve overall service delivery.
- Use advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
- Identify and resolve systemic issues within the team.
- Proactively support the needs of other team members, providing technical assistance and expertise.
- Contribute to improved client services metrics reporting and documentation.
- Monitor technical and process issues, informing the manager and/or team on offering improvement recommendations.
Requirements:
- Must have own reliable car and car insurance.
- Minimum 1 year of hands-on experience with laptop and desktop break-fix.
- General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications.
- Ability to resolve basic/non-complex problems as directed.
- Client and/or governmental clearance may be required.
- Police or criminal background verification clearance may be required.
- Must be able to complete required product training.
- High School Diploma or GED required.
Preferred Skills:
- Computer-building background experience preferred.
- May require technical certification or Associate Degree.
- Generally, 2+ years’ experience in the area of responsibility.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Field Engineer Jobs at Axelon Services Corporation
What is the work location for this position at Axelon Services Corporation?
This job at Axelon Services Corporation is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Axelon Services Corporation?
Candidates can expect a pay range of $25 (per hour).
What employment applies to this position at Axelon Services Corporation?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Axelon Services Corporation?
You can apply for this role at Axelon Services Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.