Field IT Support Technician (Part Time)
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Overview
Compensation
$18-$20/hour
Job Description
Job Title: Part-Time Field IT Support TechnicianOverview Our client is seeking a reliable, hands-on Field IT Support Technician to provide essential technical assistance at a construction and industrial site in Indianapolis. This is a "boots on the ground" role perfect for someone who enjoys a non-traditional office environment and thrives on solving immediate, practical problems. You will be the primary point of contact for contractors and staff on-site, ensuring their daily operations remain seamless. For complex infrastructure or server-level issues, you will have a direct line to the corporate IT team for escalation.Key Responsibilities
- On-Site Troubleshooting: Provide "desk-side" (or bench-side) support for basic hardware and software issues.*
- Peripheral Support: Resolve immediate frustrations, such as malfunctioning mice, keyboards, printers, or connectivity issues.*
- User Assistance: Help contractors and field staff navigate basic software tools and hardware setups.*
- Triage & Escalation: Identify issues that exceed basic support (e.g., server outages or network-wide failures) and coordinate with corporate IT for resolution.*
- Reliability: Maintain a consistent presence on-site during designated hours to build trust with the local team.
- Hours: Part-time (8 hours per week).*
- Shift: Tuesdays and Thursdays, 8:00 AM 12:00 PM.*
- Location: Indianapolis, IN (On-site construction/industrial environment).
- Experience: At least 1 year of experience in an IT support or help desk role.*
- Environment: Must be comfortable working in a construction/industrial site environment (appropriate footwear and safety awareness are required).*
- Technical Skills: Proficiency in Windows OS, basic hardware troubleshooting, and peripheral connectivity.*
- Communication: Ability to explain technical solutions to non-technical staff in a clear, friendly manner.*
- Autonomy: Ability to work independently and know when to escalate issues to corporate.
- Employment Type: Long-term Contract.*
- Pay range: $18/hr - $20/hr
- Benefits: 10 Days PTO, Health, Dental, and Vision Insurance, and Matching 401k
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FAQs About Field IT Support Technician (Part Time) Jobs at Links Technology Solutions, Inc.
What is the work location for this position at Links Technology Solutions, Inc.?
This job at Links Technology Solutions, Inc. is located in Indianapolis, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Links Technology Solutions, Inc.?
Candidates can expect a pay range of $18–$20 per hour for this role.
What employment applies to this position at Links Technology Solutions, Inc.?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Links Technology Solutions, Inc.?
You can apply for this role at Links Technology Solutions, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.