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Field IT Technician

BlockRock South LLCLouisville, KY

$45,000 - $50,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
$45,000-$50,000/year
Benefits
Health Insurance
Paid Vacation

Job Description

Join the Leaders in B2B Vending and POS Technology!

Are you a hands-on, experienced Field IT Technician skilled in hardware troubleshooting and installations? If you’re ready to spend most of your time on the road supporting small businesses in Louisville and nearby suburbs, we want you on our growing IT team!

Position Highlights:

  • Location: Louisville, KY (100 - 200 miles)
  • Salary: $45,000 - $50,000 annually + quarterly bonus
  • Benefits: Health insurance, paid time off, gas/toll/parking reimbursement,
  • Schedule: Full-time, Monday to Friday, with on-call availability on weekends.

What You’ll Do:

Hands-On IT Support:

  • Install, configure, and maintain PC hardware, peripherals, and software for desktops, kiosks, and vending machines.
  • Diagnose, troubleshoot, and resolve Microsoft Windows/UNIX hardware and software issues.

Fieldwork:

  • Spend over 90% of your time traveling to client locations to complete installations, provide updates, and troubleshoot issues.
  • Schedule and conduct B2B appointments for hardware or software placement and upgrades.

Additional Responsibilities:

  • Perform wired and wireless network troubleshooting.
  • Document and communicate processes, procedures, and findings effectively.
  • Track and maintain equipment inventories.
  • Test new hardware and software for deployment.

What You Bring:

  • 2+ years in computer hardware repair and field tech support.
  • Proficiency in motherboard diagnosis, repair, and Linux is a plus.

Skills:

  • Strong problem-solving abilities with a customer-focused approach.
  • Physical ability to move and set up heavy machines/kiosks/devices.

Requirements:

  • A car and a valid driver’s license.
  • Comfort being on the road 95% of the time.

Bilingual in Spanish is preferred but not required.

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FAQs About Field IT Technician Jobs at BlockRock South LLC

What is the work location for this position at BlockRock South LLC?
This job at BlockRock South LLC is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at BlockRock South LLC?
Candidates can expect a pay range of $45,000 and $50,000 per year.
What employment applies to this position at BlockRock South LLC?
BlockRock South LLC lists this role as a Full-time position.
What experience level is required for this role at BlockRock South LLC?
BlockRock South LLC is looking for a candidate with "Senior-level" experience level.
Does BlockRock South LLC allow remote work for this role?
Yes, this position at BlockRock South LLC supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by BlockRock South LLC for this role?
BlockRock South LLC offers following benefits: Health Insurance and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at BlockRock South LLC?
You can apply for this role at BlockRock South LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.