Field Security Manager
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Overview
Schedule
Full-time
Career level
Director
Compensation
$130,000-$150,000/year
Benefits
Paid Vacation
Career Development
Job Description
Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and ObjectiveThe Field Security Manager is crucial in our domestic security operations function. This position supports the development of customized security plans for each client based on their unique intake needs. It is also responsible for supporting the director and deputy director with operations strategies, P&L oversight, execution of KPIs, and developing frameworks to ensure documentation and program uniformity.Essential Functions and Responsibilities
- Review all administrative documentation for the field security contracts, including organizational structure, hours, billing, weekly and monthly contracts, and ensure hours overages are invoiced.
- Affirm invoicing, reporting weekly and monthly to ensure accurate data is submitted effectively.
- Review and affirm program timecards for hours and PTO requests impacting invoicing.
- Review and edit all Incident Reports (IRs) before sending them through the chain of command for the programs you will be overseeing.
- Review and edit all Suspicious Activity Reports (SARs) before they are sent through the chain of command for each program.
- Respond to and document all personnel matters with the guidance of Global Guardian HR & People Operations and the Domestic Field Security Operations leadership.
- Utilize SharePoint to enter all employee records, documentation, certificates, etc., for the programs you will be overseeing.
- Work closely with colleagues and client to build SOPs and Post Orders that will be converted into tabletop training.
- Obtain and maintain all hard copy compliance documents required by the State of California's Bureau of Security and Investigate Services (BSIS).
- Develop and maintain documentation for compliance and quality control, ensuring transparency.
- Foster long-term client relationships through regular, proactive communication.
- Maintain a proactive, solution-oriented approach to resolving client issues, responding swiftly and effectively.
- Manage replacement hiring, training planning, budgeting, and agent licensing compliance.
Competencies and Attributes
- Excellent verbal and written communication.
- Demonstrated experience developing relationships.
- Ability to manage multiple tasks concurrently.
- Ability to manage sensitive information with confidentiality and professionalism.
- Demonstrated experience in effectively managing workload, seeing projects to completion.
- Exhibits commensurate resourcefulness and independence with urgency to meet goals.
Qualifications and Education
- 0-3+ years of training assessments experience or similar role preferred.
- A bachelor's degree in business administration, security management, or a related field is preferred.
- Demonstrated acumen with sales techniques.
- Exhibits drive and learn quickly.
- Demonstrated ability to build rapport and engage prospects with minimal information.
- Demonstrated ability to prioritize client needs while leading and supporting high-performing teams with professionalism and respect.
Position Type and Schedule
- Regular Full-Time (RFT).
- Non-exempt, salaried professional.
- Ability to travel and regularly visit all client site locations on the West Coast of the U.S.
- Salary: 130,000 - 150,000 annually.
Work Environment and Physical DemandsReasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:
- Frequent sitting and standing for periods.
- On occasion, perform stressful and physical activity when needed.
- Ability to lift 10-20 pounds when needed.
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FAQs About Field Security Manager Jobs at Global Guardian
What is the work location for this position at Global Guardian?
This job at Global Guardian is located in San Francisco, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Global Guardian?
Candidates can expect a pay range of $130,000 and $150,000 per year.
What employment applies to this position at Global Guardian?
Global Guardian lists this role as a Full-time position.
What experience level is required for this role at Global Guardian?
Global Guardian is looking for a candidate with "Director" experience level.
What is the process to apply for this position at Global Guardian?
You can apply for this role at Global Guardian either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.