Field Service Coordinator
Bane Machinery, Inc.Dallas, TX
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
The Field Service Coordinator is responsible for updating service job statuses and communicating to internal and external customers daily. This position supports the Field Service team and ensures accurate and detailed records for field service time, parts, supplies, purchases, warranties, and repairs daily.
+ ESSENTIAL JOB FUNCTIONS
- Performs safe work practices by demonstrating awareness in the office, shop, yard, etc.
- Processes and maintains accurate reporting which includes work orders, labor costs, timesheets, and Field Service documents to support billing practices.
- Provides high-quality and timely updates to the Field Supervisor, Customers, Service Manager, Sales and Rentals teams, and interested parties as necessary.
- Completes daily records including the status of work orders, completed jobs, and all timesheets from each field service job.
- Demonstrates proficient editing and writing skills by reviewing and editing daily timesheets from field service jobs.
- Accountable for updating work orders as the scope of work changes.
- Maintains a detailed review of each work order to ensure accurate warranty status and communicates the lack of warranty or other needs to customers.
- Assists the Field Supervisor in communication with customers, technicians, and other duties as assigned.
- Demonstrates care and maintains all company assets.
- Interacts positively with customers and co-workers daily.
Requirements
+ EDUCATION AND EXPERIENCE
- High School diploma or GED.
- Administrative experience with excellent verbal and written communication skills, preferably within the construction equipment service or similar industry.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Experience learning and working in different systems.
- Has an aptitude for organization, maintaining workflows, and the use of office equipment.
+ ABOUT YOU
- A reliable professional that handles multiple priorities, is focused on customer service, effectively problem-solves, and adapts well to people.
- Works safely, effectively, and efficiently while keeping the end goal in mind.
- Has a track record of being at work on time to support the business and customer needs.
- Delivers high-quality work while communicating professionally, with respect and honesty.
- Works on various tasks, loves a challenge, and has a desire to learn and contribute to the team.
- Takes pride in your work, strives for success, and effectively collaborates with peers and supervisors.
Benefits
+ COMPENSATION AND BENEFITS
- Competitive salary based on experience
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) Plan with Company Match
- Paid Weekly
- Paid Holidays, Vacation and Paid-Time Off
- Career Advancement Opportunities
Automate your job search with Sonara.
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FAQs About Field Service Coordinator Jobs at Bane Machinery, Inc.
What is the work location for this position at Bane Machinery, Inc.?
This job at Bane Machinery, Inc. is located in Dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bane Machinery, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at Bane Machinery, Inc.?
Bane Machinery, Inc. lists this role as a Full-time position.
What experience level is required for this role at Bane Machinery, Inc.?
Bane Machinery, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Bane Machinery, Inc. for this role?
Bane Machinery, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Bane Machinery, Inc.?
You can apply for this role at Bane Machinery, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.