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Field Service Engineer I

Customer Service AssociatesLexington, KY

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Tuition/Education Assistance

Job Description

Field Service Engineer I - Healthcare Technology

Join a growing company that keeps critical healthcare equipment running.

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field.

Why Join EMSAR?

  • Paid technical training and certifications
  • Company-provided tools and equipment
  • Travel expenses covered by the company
  • Opportunity to work with advanced healthcare technologies
  • Exposure to multiple types of medical and diagnostic equipment

What You'll Do

As a Field Service Engineer, you'll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized equipment.

Key responsibilities include:

  • Performing preventive maintenance, diagnostics, calibration, and repair on laboratory instruments, medical diagnostic equipment, and kiosk systems
  • Conducting performance verification and equipment testing to ensure compliance and reliability
  • Documenting service activities and managing work orders using EMSAR's ServiceMax system
  • Communicating with dispatch teams and customers to coordinate service calls
  • Representing EMSAR professionally while working at customer facilities

Expect 25% of the role to include documentation and service reporting, with the majority focused on hands-on technical work in the field.

This position could require regional day trips and occasional overnight stays. All travel is company paid.

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FAQs About Field Service Engineer I Jobs at Customer Service Associates

What is the work location for this position at Customer Service Associates?
This job at Customer Service Associates is located in Lexington, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Customer Service Associates?
Employer has not shared pay details for this role.
What employment applies to this position at Customer Service Associates?
Customer Service Associates lists this role as a Full-time position.
What experience level is required for this role at Customer Service Associates?
Customer Service Associates is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Customer Service Associates for this role?
Customer Service Associates offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Customer Service Associates?
You can apply for this role at Customer Service Associates either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.