Field Service Manager (Equipment)

D2B GroupsGarner, NC

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

We are seeking a dedicated Field Service Manager to join our cllient's growing team. In this role, you will oversee the daily operations of our service department, ensuring efficient service delivery and excellent customer satisfaction. You will lead and coordinate a team of service professionals, manage workflows, and ensure compliance with company policies and industry standards.

Your responsibilities will include scheduling service activities, monitoring service quality, managing customer relationships, and driving process improvements to enhance operational efficiency. You will also play a key role in training and developing your team to maintain high performance and service excellence.

The ideal candidate will demonstrate strong leadership, excellent organizational skills, and a customer-centric approach. Experience in service management is essential to succeed in this position.

Requirements

Bachelor's degree in Business Administration, Management, or a related field preferred
Minimum of 5 years experience in service management or related roles preferred
Proven leadership skills with the ability to manage and motivate teams
Strong communication and interpersonal skills
Experience in process optimization and performance management
Ability to handle customer relations and resolve issues effectively
Proficiency with service management software and tools
Strong problem-solving and decision-making abilities

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Company vehicle
Compensation: $80-110k base salary + incentives

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FAQs About Field Service Manager (Equipment) Jobs at D2B Groups

What is the work location for this position at D2B Groups?

This job at D2B Groups is located in Garner, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at D2B Groups?

Employer has not shared pay details for this role.

What employment applies to this position at D2B Groups?

D2B Groups lists this role as a Full-time position.

What experience level is required for this role at D2B Groups?

D2B Groups is looking for a candidate with "Director" experience level.

What benefits are offered by D2B Groups for this role?

D2B Groups offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at D2B Groups?

You can apply for this role at D2B Groups either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.