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Field Service Manager - BSC & Cleanroom Certification

SOKOL GxP ServicesBensalem, PA

$90,000 - $120,000 / year

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Overview

Schedule
Full-time
Education
Engineering (PE)
Career level
Director
Remote
Option for remote
Compensation
$90,000-$120,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

• Location: Greater Philadelphia, PA (Home-based with regional travel)• Territory: Pennsylvania, New Jersey, and New York • Employment Type: Full-Time • Experience: 5+ years of directly relevant technical field-service experience• Travel: Frequent regional travel with occasional overnight assignments • Start Date: TBD • Salary: $90,000–$120,000 annually (based on experience) + performance bonus opportunities

Position Summary 

SOKOL GxP Services is seeking an experienced, hands-on Field Service Manager to lead our controlled-environment certification operations across Pennsylvania, New Jersey, and New York.

This role combines technical field service, team leadership, regional operations, and customer relationship management. The successful candidate will perform and oversee biological safety cabinet and cleanroom certification, HEPA filter integrity testing, airflow studies, environmental monitoring, troubleshooting, repair, and other contamination-control services while leading a regional team of field-service technicians.

The ideal candidate has 5+ years of hands-on experience with biological safety cabinets, cleanrooms, HEPA-filtered systems, airflow testing, and related controlled-environment technologies. Current or former NSF/ANSI 49 Biosafety Cabinet Field Certifier accreditation is strongly preferred.

Key Responsibilities: 

Technical Services

  • Perform and oversee biological safety cabinet (BSC), cleanroom, laminar airflow workbench, and fume hood certifications.
  • Conduct HEPA filter integrity testing, airflow visualization (smoke studies), airflow measurements, room pressurization testing, and environmental monitoring.
  • Perform maintenance, troubleshooting, repair, calibration, and certification of controlled-environment equipment.
  • Ensure all work complies with NSF/ANSI 49, ISO 14644, USP , USP , and company quality standards.

Operations & Leadership

  • Lead, mentor, and develop field-service technicians.
  • Coordinate schedules, travel, workload, and equipment.
  • Maintain calibration records, certifications, inventory, and service documentation.
  • Promote a culture of safety, quality, and continuous improvement.

Customer Relations

  • Serve as the primary technical contact for clients.
  • Resolve technical issues and customer escalations.
  • Review certification reports and ensure timely, accurate deliverables.
  • Build strong client relationships through responsive, high-quality service.

Business Development

  • Support proposal preparation, technical consultations, and project planning.
  • Identify opportunities to expand services with existing and new clients.
  • Assist with recruiting, onboarding, and training new technical staff.

Requirements

Required Qualifications

  • 5+ years of hands-on experience in biological safety cabinet (BSC) certification, cleanroom certification, or controlled-environment testing.
  • Strong knowledge of HEPA filter integrity testing, airflow measurements, environmental monitoring, and calibration.
  • Experience maintaining, troubleshooting, and repairing controlled-environment equipment.
  • Leadership experience with the ability to mentor and develop field-service technicians.
  • Excellent problem-solving, communication, and customer service skills.
  • Ability to travel frequently throughout Pennsylvania, New Jersey, and New York, with occasional overnight travel.
  • Valid driver's license with a clean driving record.

Preferred Qualifications

  • Current or former NSF/ANSI 49 Accredited Biosafety Cabinet Field Certifier.
  • Experience with ISO 14644, USP , USP , and Annex 1.
  • Experience with airflow visualization (smoke studies), laminar airflow workbenches, and fume hoods.
  • Experience in pharmaceutical, biotechnology, healthcare, or other regulated environments.
  • Bachelor's degree in Engineering, Life Sciences, or a related field (or equivalent technical experience).

Benefits

Competitive hourly rate: $43.27 – $57.69/hr

Company vehicle or mileage reimbursement for business travel

Company-provided tools, and testing equipment

Medical, dental, and vision insurance

401(k) retirement plan with employer contributions

Voluntary life insurance, short-term disability, long-term disability, and accident insurance

Paid Time Off and company holidays

Company-paid professional development, including NSF recertification and technical training

Clear career growth opportunities, including advancement to Director of Operations

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FAQs About Field Service Manager - BSC & Cleanroom Certification Jobs at SOKOL GxP Services

What is the work location for this position at SOKOL GxP Services?
This job at SOKOL GxP Services is located in Bensalem, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at SOKOL GxP Services?
Candidates can expect a pay range of $90,000 and $120,000 per year.
What employment applies to this position at SOKOL GxP Services?
SOKOL GxP Services lists this role as a Full-time position.
What experience level is required for this role at SOKOL GxP Services?
SOKOL GxP Services is looking for a candidate with "Director" experience level.
Does SOKOL GxP Services allow remote work for this role?
Yes, this position at SOKOL GxP Services supports remote work, giving candidates the flexibility to work outside the primary office location.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by SOKOL GxP Services for this role?
SOKOL GxP Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at SOKOL GxP Services?
You can apply for this role at SOKOL GxP Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.