Field Service Supervisor & Contractor License Holder (RME)

SunStrong Management, LLCO'ahu, HI

Apply with Sonara

Overview

Schedule

Full-time

Career level

Senior-level

Remote

Option for remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Hawaii Field Service Supervisor & Contractor License Holder (RME)BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENTSunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experienceAbout the role SunStrong Management is hiring a full-time Field Service Supervisor in Hawaii who holds (or can promptly obtain) a Hawaii contractor license and will serve as the company's Responsible Managing Employee (RME) with the Hawaii Contractors License Board. You will qualify SunStrong's Hawaii contractor license, own compliance for all licensed work in the state, and lead a team of 4 Service Technicians who maintain and repair residential solar and battery storage systems.You will work alongside SunStrong's existing Hawaii-licensed electrician, who covers electrical licensing; this role covers the contractor license.Field Service Supervisor & Contractor License Holder (RME), Hawaii

Location: Remote/field-based; may live on any Hawaiian island, with inter-island travel as needed (Must live in Hawaii, no relocation available)
Direct reports: 4 Service Technicians
Full-time, W-2 employee (required for RME status)
Reports to: Pacific region Field Operations leadership

Licensing and compliance (RME duties)

Serve as the designated RME qualifying SunStrong's Hawaii contractor license, and keep that license, your individual RME license, and any added classifications current and in good standing.
Exercise direct supervision and control over all construction and service work performed under the license in Hawaii, as required by HRS Chapter 444 and Contractors License Board rules
Ensure all work meets Hawaii building, electrical and fire codes, utility interconnection requirements (e.g., Hawaiian Electric, KIUC), and manufacturer specifications.
Pull, manage and close out county permits and inspections (Honolulu, Maui, Hawaii and Kauai counties) where required.
Partner with the Hawaii-licensed electrician to keep electrical and contractor licensing aligned on every job. Maintain required records, insurance and bond documentation, and respond to any Board, county or customer inquiries.
Notify SunStrong leadership immediately of any change that could affect the license, including your planned departure (the company must replace its RME within the Board's required timeframe).

Team leadership and field operations

Lead, coach and develop 4 Service Technicians across the islands: daily priorities, ride alongs, performance reviews, and progression on SunStrong's Tech career ladder.
Own Hawaii service results: First Pass Yield, cost per resolution, ticket-to-completion cycle time, schedule density, backlog aging and customer experience.
Drive SunStrong initiatives such as Nothing Over 30 (no open jobs older than 30 days) and oldest-first scheduling, working with Scheduling/Dispatch to plan inter-island routes efficiently.
Enforce safety standards (LOTO, fall protection, PPE, electrical safety) and partner with the Safety team on audits and incident reviews.
Diagnose and resolve escalated technical issues on PV, inverter, monitoring and battery storage systems; perform field work yourself when needed.
Manage parts, inventory and vehicles in Hawaii with Supply Chain and Fleet, and oversee any local subcontractors.
Report status, risks and staffing needs to Pacific region leadership using Salesforce and Power BI

BenefitsSunStrong Management offers a rich and affordable benefits package through UnitedHealthcare and MetLife within the US intercontinental states. Our benefits include:

HDHP and PPO Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Short term and Long-Term Disability, Voluntary Life, and legal services along with multiple add-ons.
Our 401(k) Package includes an Employer Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Field Service Supervisor & Contractor License Holder (RME) Jobs at SunStrong Management, LLC

What is the work location for this position at SunStrong Management, LLC?

This job at SunStrong Management, LLC is located in O'ahu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SunStrong Management, LLC?

Employer has not shared pay details for this role.

What employment applies to this position at SunStrong Management, LLC?

SunStrong Management, LLC lists this role as a Full-time position.

What experience level is required for this role at SunStrong Management, LLC?

SunStrong Management, LLC is looking for a candidate with "Senior-level" experience level.

Does SunStrong Management, LLC allow remote work for this role?

Yes, this position at SunStrong Management, LLC supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by SunStrong Management, LLC for this role?

SunStrong Management, LLC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SunStrong Management, LLC?

You can apply for this role at SunStrong Management, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.