Field Service Tech

Ensuring Chart's Success…

Cooler By Design"- Chart's core business is centered around the design and fabrication of cryogenic equipment; so you can see where we get our tagline from, right? Well, yes and no - see, we think the products we design and build are pretty cool too. Also, we're problem solvers. Customers don't come to Chart with an equipment specification, they come to Chart with a challenge. That's where you come in, because someone has to figure it out - all the way from conceptual design to installation and commissioning of equipment on-site. Chart's mission is to provide full solutions across the Nexus of Clean - clean power, clean water, clean food, and clean industrials.The diverse applications we service echo our commitment to sustainability - from providing full hydrogen solutions across the value chain, offering small and industrial scale carbon capture solutions to customers globally, creating water treatment systems responsible for treating 4.5 billion gallons of water per day in the U.S. and delivering clean water to over a billion people worldwide, providing equipment and solutions for mission critical space launches, decarbonizing the marine industry, and electrifying the mining space. Chart even contributes to the food and beverage industry by making some of your favorite carbonated beverages possible -If nitro coffee or nitro ice cream is your thing - well, that's Chart technology too (and it's also cool)!

We are looking for an independent, results oriented and self-motivated technician to provide a variety of service, training, and technical service support activities for a variety if cryogenic applications including mobile vehicles manufactured by the D&S Division at the Chart-New Prague, MN facility.

What Will You Do?

• Ensure timely and continuous quality service to the customer, by phone or site visits when necessary.
• Work with manager on customer communication.
• Prepare detailed service reports.
• Maintain tools and test equipment used for commissioning/service.
• Coordinate contact with all levels of supervision.
• Troubleshoot control systems.
• Read and understand electrical schematics and use of troubleshooting tools and meters.
• Read and understand plumbing schematics.
• Coordinate, perform and report results from testing. This includes logging results as required by written or verbal instructions.
• Adhere to contractual service agreements per sales and customer service directives.
• Perform quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality.
• Weld using MIG and/or TIG in field conditions.
• Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc.
• Utilize ISO 9000 knowledge and application standards.
• Observe and practice safety procedures and policies.

Your Experience Should Be...

• Preferred 2+ years' experience, Tig welding experience, preferably with piping.
• Preferred 2+ years mechanical experience in industrial maintenance, automotive, diesel, heavy equipment repair industry.
• Excellent communication skills used in answering customer's questions and performing field service.
• Ability to read electrical and plumbing schematics preferred.
• Work well in teams and independently.
• Read and understand detailed blueprints.
• Must possess a working knowledge of personal computers including MS Office, JD Edwards.
• Basic understanding of Industrial Controls and PLC's is a plus.
• Basic understanding of cryogenic liquids and gases, and thermodynamics is a plus.

Your Education Should Be...

• Technical diploma/Certification required, preferably welding, maintenance, mechanic (automotive, diesel, heavy equipment) related.

Your Physical Work Environment Will Require…

• Extensive travel to customer sites.
• Both outdoor and indoor work.
• Office and plant work.
• Exposure to metal cuttings and welding odors.
• May involve exposure to temperature extremes
• Occasional weekend and holiday work
• Required use of personal protective equipment.
• Frequent standing, sitting, bending, stooping, twisting, and walking,
• Frequent lifting up to 75 lbs., occasional heavier lifting.
• Occasional pushing, pulling of materials up to 40 lbs

Pay Range & Compensation

The salary range for this position is $54,100-$71,900, based on a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, skills, and successful completion of the interview process.

Our Benefits Package...

• Medical, dental and vision insurance

• Employer contributions to an HSA account

• Health Care and Dependent Care Flexible Spending Accounts (FSA)

• Company-paid short-term and long-term disability coverage

• Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage

• Up to two weeks of paid parental leave

• 401k retirement savings plan including a company match