Field Service Tech (Windows & Doors)
MTM LLCNashville, TN
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Job SummaryWe are seeking a skilled and dedicated Field Service Technician to join our team. The duties of the Field Project Technician are to oversee the field operations for replacement roof projects. The Field Project Technician communicates directly between homeowners, installers, and the sales team to ensure projects are completed on time.
Duties
- Meet installers at job sites and introduce to customers, re-emphasize the installation process, discuss all pertinent issues, and verify sizes and attributes while setting customer expectations.
- Respond to contractors and installers for assistance at the job site, assist the contractor, or installer when needed. Follow the recovery process set by management.
- Will be responsible for inventory and inspect delivered products to make sure all products has been received for the job.
- Trouble-shoot problem installations and report findings to the Installation Manager and Sales Reps as needed.
- Make minor service repairs when possible and assist service technicians as needed.
- Complete all assigned reporting responsibilities accurately, and in a timely manner.
- Visit every project at a minimum of one time and complete all necessary tasks to include walkthrough
Requirements
- High School Diploma or equivalent.
- Building/contractor knowledge helpful.
- Excellent organizational, social, and customer focus skills are necessary along with good user skills with Microsoft Word, Excel, and PowerPoint applications.
- Outgoing and highly motivated personality.
- Excellent communication and interpersonal skills.
- Work independently with little supervision. Build a complete product knowledge base.
- Ability to lift product, assist with service, and make minor repairs to product.
Benefits
- Competitive Compensation
- 401k/ 401k Matching- 50% up to 6% after 1 year of employment
- Profit Sharing
- Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
- 9 Paid Holidays
- Vacation/PTO
- Life Insurance
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Field Service Tech (Windows & Doors) Jobs at MTM LLC
What is the work location for this position at MTM LLC?
This job at MTM LLC is located in Nashville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at MTM LLC?
Employer has not shared pay details for this role.
What employment applies to this position at MTM LLC?
MTM LLC lists this role as a Full-time position.
What experience level is required for this role at MTM LLC?
MTM LLC is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at MTM LLC?
You can apply for this role at MTM LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.