Field Service Technician

BurroughsOmaha, NE

$18 - $33 / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$18-$33/hour

Benefits

Paid Vacation

Career Development

Job Description

Why You'll Love Working Here

Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle.Competitive Pay & Time Off: Premium hourly rates ($18-$33 based on experience)

What You'll DoAs a Burroughs Service Technician, you will:

Install, maintain, and repair multi-vendor cash automation and self-service equipment.Diagnose and resolve technical issues quickly and effectively.Deliver an exceptional customer experience through clear communication and follow-through.Manage tools, parts, and inventory with accuracy and care.

Technology You'll Work WithAs a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including:

ATMs and Teller Cash Recyclers (TCRs)Smart Safes and Currency CountersSelf-Service KiosksPoint-of-Sale and Retail Transaction DevicesServers and Networking HardwareOther OEM banking and retail automation equipment

Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms.

What We're Looking For

Technical aptitude or a strong interest in learning electro-mechanical repair.Excellent customer service skills and a positive, solutions-focused attitude.Integrity, reliability, and professionalism in every interaction.Strong organizational and communication skills.Ability to work independently as well as within a team.

Requirements:

High School Diploma or equivalent (Associate's degree a plus).At least 21 years of age.Valid driver's license, with at least 2 years of driving history.

Valid NRT Gaming License or the ability to pass applicable NRT Gaming License requirements per the state to which you are applying is required.

Ability to lift/move up to 75 lbs.Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus.

At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people.

Travel DetailsThis role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use.Work Schedule ExpectationsWork schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments.

This posting and the advertised pay rate covers a span of Field Service Tech level 1 through level 3. Pay rate is commensurate upon skill set, experience and competency in similar role(s).

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FAQs About Field Service Technician Jobs at Burroughs

What is the work location for this position at Burroughs?

This job at Burroughs is located in Omaha, NE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Burroughs?

Candidates can expect a pay range of $18–$33 per hour for this role.

What employment applies to this position at Burroughs?

Burroughs lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Burroughs?

Burroughs is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Burroughs for this role?

Burroughs offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Burroughs?

You can apply for this role at Burroughs either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.