Field Service Technician
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Overview
Job Description
Otovo is Hiring a Field Service Technician!
Location: Austin, TXPay Range: $40 – $43 per hourEmployment Type: Full-Time
About Otovo
Otovo was founded to solve a simple yet critical problem: making home energy systems reliable and pain-free. Our team values safety, technical excellence, and exceptional customer service. We provide 24/7 system monitoring, rapid repairs, and smart energy management to ensure homeowners never have to worry about their power. From Houston to Dallas, San Antonio to Austin — we’re building the backbone of Texas’s energy future: reliable, responsive, and renewable.
About the Role
We’re seeking a skilled and reliable Field Service Technician to service, maintain, and repair residential solar, battery storage, and generator systems. You’ll diagnose electrical issues, ensure compliance with NEC/AHJ standards, perform preventative maintenance, and deliver a first-class customer experience.
Key Responsibilities
- Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related components.
- Perform preventive maintenance — panel cleaning, wiring inspections, inverter and battery health checks.
- Commission systems and upgrades; ensure compliance with NEC, AHJ, and utility standards.
- Use diagnostic tools (multimeters, clamp meters, thermal imaging) to assess system performance.
- Maintain accurate service logs, inspection reports, and photo documentation.
- Follow strict safety standards including PPE use, lockout/tagout, and fall protection.
- Respond to emergency and warranty calls as needed.
- Communicate clearly with homeowners, providing updates and ensuring satisfaction.
Requirements
Must-Have Requirements
- High school diploma or GED; trade school or technical training preferred.
- 4+ years of electrical experience (solar PV, battery, or generator background strongly preferred).
- State-required electrical certifications/licensing (e.g., journeyman or wireman).
- Strong knowledge of NEC, AHJ, and utility interconnection requirements.
- Ability to read schematics and use electrical diagnostic tools.
- Physically able to lift 50 lbs., climb ladders, and work on roofs or in varying weather.
- Valid driver’s license with clean record.
- Strong communication and customer service skills.
- Willingness to travel and work overtime as needed.
Nice to Have
- Generac training
- NABCEP certification
- Background in the solar industry
Benefits
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Company vehicle and provided tools
- Overtime pay and annual bonus incentives
- Certification and training support
- PPE and safety gear provided
- Growth opportunities within the company
Why Join Otovo?
Join a company that’s redefining energy reliability in Texas. You’ll work with a forward-thinking, safety-first team that values craftsmanship, customer trust, and innovation — all while helping build a smarter, cleaner energy future.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
