Field Service Technician - PMP

Groff TractorLewisberry, PA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

Purpose:

The Field Service Technician - Paving & Material Processing is responsible for maintaining, repairing, and optimizing paving and material processing equipment. This role involves diagnosing mechanical, hydraulic, and electrical issues, performing component rebuilds, and ensuring equipment operates efficiently and safely at customer job sites.

Key Responsibilities:

Diagnose and resolve equipment malfunctions, including mechanical, hydraulic, and electronical issues
Perform repairs, component rebuilds, replacements and adjustments to restore equipment to optimal performance and ensure equipment meets performance standards
Document service reports, repair logs, and parts usage accurately using mobile apps.
Identify required parts and work with the parts department or vendors to ensure timely availability.
Provide timely and effective solutions to customer equipment issues
Interact with customers on-site to communicate issues, provide updates, and deliver excellent service.
Provide training to customers on equipment maintenance and operation as needed
Maintain a clean, organized, and safe work environment on job sites and in the service vehicle
Maintain and secure company-issued tools, diagnostic equipment, and service vehicles.
Ensure compliance with all safety standards and protocols
Report hazards, incidents, or unusual equipment behavior promptly.
All other duties assigned

Experience, Education, Skills and Knowledge:

High school diploma or equivalent; technical certification or related training preferred
2+ years of experience in servicing heavy equipment, particularly in paving and material processing
Strong knowledge of mechanical, hydraulic, and electrical systems
Ability to diagnose and repair complex equipment issues
Deep understanding of complex schematics and diagrams
Proficiency in the use of diagnostic tools, manuals, and service software
Excellent customer service and communication skills
Must have a valid driver's license and be able to meet company driving requirements

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FAQs About Field Service Technician - PMP Jobs at Groff Tractor

What is the work location for this position at Groff Tractor?

This job at Groff Tractor is located in Lewisberry, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Groff Tractor?

Employer has not shared pay details for this role.

What employment applies to this position at Groff Tractor?

Groff Tractor lists this role as a Full-time position.

What experience level is required for this role at Groff Tractor?

Groff Tractor is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Groff Tractor?

You can apply for this role at Groff Tractor either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.