Field Service Technician

Gulf ManagementLittle Rock, AR

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

The field service technician will focus on improving performance, productivity, efficiency, and leads the troubleshooting of the painting and striping equipment. A hands-on problem solver who thrives on interacting with foreman, operators, and presidents (at multiple locations in various states) and ensuring their success. You don’t just install equipment — you bring it to life through teaching and training. If you love working with your hands, troubleshooting electrical systems, and helping customers succeed — this role is for you. Position reports directly to the Director of Operations for Gulf Management. This position can be based out of the Memphis, TN or Little Rock, AR area.Responsibilities:

Perform new product installations at locations in three states (Louisiana, Arkansas, and Tennessee).
Troubleshoot and diagnose hardware, software, and mechanical product issues both on-site and remotely.
Provide hands-on training on Skip-Line systems, ensuring all employees know how to operate them effectively.
Regularly work with low-voltage DC electrical systems during installation and support.
Deliver fanatical customer service — ensuring every crew feels supported and confident.
Develop expertise in pavement marking controls and educate employees on the features and benefits of Skip-Line products.
Suggest and implement process improvements to increase installation efficiency and customer satisfaction.
Improve operational systems, processes, and best practices that guarantee organizational well-being.
Monitor data logging reports to ensure DOTD specifications are being followed.
Partner with all GMI supported companies and business process manager to develop training SOPs for new equipment and new technology through the passport program.
Frequent job site visits to ensure the quality standards are being met and SOPs are being utilized.
Oversee and manage new technology from gathering product requirements to the installation of the product to each GMI supported company and ensuring that team members are trained safely and properly.
Leads the analysis of truck utilization and quality metrics to establish best in class practices.
Partner with companies and fleet manager to implement preventive maintenance programs.
Analyze downtime reasons to assist with corrective actions to minimize repeat down time.
Conduct frequent training sessions to ensure that SOPs are being followed safely and with quality.
Develop quality metrics and a quality system to ensure retro reflectivity requirements are met on all required jobs.

Requirements:

High School Diploma or equivalent required (required)
Basic 12V DC electricity/wiring experience (required)
Skilled in electrical or mechanical installation work
Experience in the pavement marking industry or with pavement marking equipment is highly preferred
Excellent oral and written communication skills
Ability to travel frequently – up to 60% (required)
Authorized to work in the U.S. (required)
Possess a valid U.S. Driver’s License (required) .
Basic IT skills (databases, MS Office etc).
Ability to effectively communicate with all levels of the organization.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Field Service Technician Jobs at Gulf Management

What is the work location for this position at Gulf Management?

This job at Gulf Management is located in Little Rock, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Gulf Management?

Employer has not shared pay details for this role.

What employment applies to this position at Gulf Management?

Gulf Management lists this role as a Full-time position.

What experience level is required for this role at Gulf Management?

Gulf Management is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Gulf Management for this role?

Gulf Management offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Gulf Management?

You can apply for this role at Gulf Management either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.