Field Service Technician

Sandvik Mining is looking for a Field Service Technician, within 1 hour of Brier Hill, PA!

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling, and materials handling.

Location: Rochester, NY, or willing to relocate to Rochester, NY, within 1 hour commute to Brier Hill, PA.

Reports to: Field Service Supervisor

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision.

Additionally, the Field Service Technician will:

• Inspect equipment for proper performance and determines faults and malfunctions

• Adjust equipment and repair/replace defective parts components or systems according to scopes of work

• Tests repaired equipment to ensure proper operational performance

• Complete accurate time records, technical reports, failure reports, and parts lists

• Actively participate in continuous improvement initiatives

• Stay current with industry, customer, product developments and technical best practices Customer Service

• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction

• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.

• Ensure customer satisfaction within area of primary responsibility

The Field Service Technician will spend a good portion of their time working underground, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle. Customer site is salt mine, Geneseo, NY.

Your profile

Minimum Qualifications:

• Experience working on high/medium voltage heavy equipment (1,000 Volts)

• Experience repairing hydraulics, pneumatics, and electrical (up to 3,400 PSI)

• Experience reading blueprints & schematics

• Willing to travel internationally for training

• Willing to travel frequently to worksites

• A safety champion capable of working alone and stopping work, if required

• Excellent troubleshooting ability with strong diagnostic and problem-solving skills

Ideal Candidates will posses:

• Experience with MIG and Stick welding
• Experience with underground field mining
• Team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.

Compensation:

In addition to hourly pay, this role is eligible for overtime pay.

Benefits

We offer a competitive compensation package. Generous benefit package includes life, health, dental, PTO, holidays, and a 401(k)-retirement savings plan.

How to Apply For immediate consideration, please apply https://www.home.sandvik/en/careers/ for the Field Service Technician position, Job Req. ID# R0090253.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsolutions.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.