Field Service Technician I - MERCK

Technical Safety ServicesPhiladelphia, PA

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Job Description

How You’ll Shape Our SuccessReady for more than just a job? Start your career as a Field Service Technician with TSS, delivering critical on-site services that keep laboratories, pharmacies, and cleanrooms operating safely and efficiently. Each day brings something new as you work independently in the field, build strong customer relationships, and grow your technical skills.We invest in your success with hands-on training, ongoing mentorship, and clear paths for career advancement. If you’re looking for a role with variety, autonomy, and real purpose—where you’re out in the field instead of behind a desk—this is your next move.Your Day-to-Day Environment

This Field Service Technician role is based at a dedicated site in a regulated laboratory environment.
You’ll work consistently in one location, building familiarity with the equipment, systems, and day-to-day operations—rather than rotating between sites.
Lift, carry, and move equipment weighing 50–100 lbs while standing and walking for most of the day

What You'll Take Ownership Of

Perform testing, certification, calibration, and repairs across different lab environments with a strong focus on quality
Work directly with clients to understand their needs, communicate clearly, and make sure the job is done right
Build strong relationships and be the main point of contact for customers on site
Complete reports and required paperwork on time to keep projects on track and clients update

Perks, Pay, and Benefits

Earn $20.00 – $27.50 an hour, based on your experience and skills
Jumpstart your career with training and ongoing development opportunities
Enjoy comprehensive medical, dental, and vision coverage
Grow your future with a 401(k) and company match
Feel supported with life insurance plus shortand long‑term disability
Generous PTO and 10 company‑paid holidays

Your Journey With Us

Recruiter Screen
Interview with the Hiring Manager (Occasionally onsite for some roles)
Conditional Offer
Background Check and MVR Review
Start your new career!

What You'll Bring

High school diploma or equivalent (associate or bachelor's degree is a plus)
Background in customer service and some mechanical or electrical experience
Strong problem-solving skills and willingness to learn new technical work
Good communication, basic math skills, and comfort using Microsoft Office
Ability to work independently, manage your time, and travel (including some overnights)
Valid driver’s license with a clean driving record

Equivalent combinations of education, training, or hands-on experience are welcome. If you don’t check every box but are motivated, reliable, and ready to learn, we encourage you to apply—we’re looking for potential, not perfection.Meet TSSTechnical Safety Services (TSS) is a leading nationwide laboratory service provider supporting top life sciences, healthcare, and research organizations. Our customers are doing work that improves and saves lives—and our team plays a critical role in making that possible.We test, certify, and service cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment to ensure labs stay safe, accurate, and compliant. Working on-site at customer facilities, our technicians help keep essential operations running and make a real impact in some of the most advanced labs in the country.TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.

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FAQs About Field Service Technician I - MERCK Jobs at Technical Safety Services

What is the work location for this position at Technical Safety Services?

This job at Technical Safety Services is located in Philadelphia, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Technical Safety Services?

Employer has not shared pay details for this role.

What employment applies to this position at Technical Safety Services?

The employer has not provided this information. This may be discussed during the hiring process.

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