Field Service Technician I US
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Overview
Job Description
Field Service Technician Pay Rate: $21.00/hr Work Schedule
- Monday–Friday, 9:00 AM – 6:00 PM (1-hour lunch)
- Occasional overtime or after-hours based on project needs
- On-call rotation required
Location: Arvada, CO 80002 (Denver Metro and surrounding areas)
Position Summary
The Field Service Technician I serves as the primary onsite technical contact for customer locations. This role involves providing hands-on IT and hardware support, including printer, POS, and system repairs. Technicians will be dispatched to multiple client sites to resolve break-fix and IMAC requests in a fast-paced environment.
Primary Responsibilities
- Provide onsite IT support at customer locations (banks, retailers, and other businesses).
- Perform break-fix and IMAC services.
- Diagnose, repair, and maintain laser, plotter, and wide-format printers.
- Support laptops, servers, networks, and POS systems.
- Install, configure, and maintain hardware and software.
- Perform preventive maintenance to optimize equipment performance.
- Collaborate with Level II and Lead Technicians as needed.
- Provide clear technical support onsite and remotely.
- Maintain accurate service documentation.
- Uphold quality and customer service standards.
Requirements:
- Drug and Background screening
- MVR-reliable transportation
- 2–5 years of technical experience preferred (training provided).
- Strong hardware repair and break-fix experience (laser printers, plotters, formatter systems).
- Experience supporting PC and POS systems.
- Proven troubleshooting and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple priorities.
- Physical ability to lift up to 50 lbs.
Preferred Qualifications
- CompTIA A+ certification (preferred).
- Lexmark certifications and hands-on experience.
- OEM service experience.
Travel Requirements
- Daily travel: Approximately 25–50 miles (varies by site).
- Candidates should reside within 20 miles of Arvada, CO.
Benefits (employee contribution): Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
