Field Service Technician II (33195)

POSITION SUMMARY

Under general supervision, provides service to customer base at various site locations or service center. Conducts routine to moderately complex preventative maintenance, trouble-shooting procedures, removes and replaces defective parts, and installs new or replacement parts. This position requires full-time presence at your assigned office(s)/worksite(s) on your scheduled workdays. The work environment may include a variety of physical conditions such as electrical current, working on scaffolding and high places, working in enclosed spaces, close quarters, narrow aisles or passageways. This is a full-time, Monday through Friday position with a standard day shift schedule of 8:00 AM to 5:00 PM.

ESSENTIAL FUNCTION

• Services equipment and/or products at either customer sites or service center to include, all contracted preventative maintenance, unscheduled maintenance, installations and start-ups. (Essential)
• Installation, tracking and servicing of Heater Products
• Ordering, expedition and notifying customers or management when replacement of product is necessary. Maintain and replace equipment, tools, and supplies used directly for the service of equipment and/or products. (Essential)
• Provides documentation of preventative maintenance, down time, issues and time spent preparing reports for product movement and justification for on-site service. Travel to various customer locations if needed. (Essential)
• Assist in all functions required in the operations of center. Assist and/or provide service back up to other customer sites as necessary. (Non-essential)
• Maintains clean and safe working environment compliant with EBARA safety policies. (Essential)
• Complies with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Performs other duties as assigned. (Non-Essential)
• It is recognized that the day to day tasks assigned to the incumbent will vary, therefore it is the responsibility of the supervisor to provide a detailed task list of the daily activities performed in the position.