Field Service Technician/Warehouse manager

Window WorldManchester, New Hampshire

$25+ / hour

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$25+/hour

Benefits

Paid Vacation

Job Description

Replies within 24 hours

Benefits:

Free uniforms
Paid time off
401(k)
401(k) matching

Benefits/Perks

Competitive, bi-weekly pay.
Flexible hours.
Organized warehouse for easy pickup of products and materials.
Paid time off.
Paid Holidays.
Family culture.

Company Overview

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.

Job Summary

Keeping warehouse organized and clean, going to customer homes and replacing sashes, solving problems, fixing issues. Unloading window, door and material deliveries, must have common knowledge of how a window, door and/or siding works/installed. Will be responsible for everyday duties. Pay will be determined by applicants experience.

Responsibilities

Handle inbound and outbound calls using proper phone etiquette.
Maintain strong knowledge of products, policies, and services of the organization.
Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
Follow standard operating procedures.
Maintain a well-organized and professional workspace/vehicle.
Provide assistance with training and orientation for other team members as assigned.
Able to install minor window/door jobs.

Qualifications

Must speak and understand English fluently.
Strong work ethic and detail-oriented.
Ability to multi-task, prioritize, and manage time effectively.
Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
Effective written and verbal communication skills.
Coachable with the ability to learn new programs and processes.
Positive, upbeat attitude and ability to work on a team.

Compensation: $25.00 per hour

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.

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FAQs About Field Service Technician/Warehouse manager Jobs at Window World

What is the work location for this position at Window World?

This job at Window World is located in Manchester, New Hampshire, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Window World?

Candidates can expect a pay range of $25 (per hour).

What employment applies to this position at Window World?

Window World lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at Window World?

Window World is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Window World for this role?

Window World offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Window World?

You can apply for this role at Window World either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.