Field Services Representative (Meters)

DeKalb County (GA)Decatur, GA

$18 - $28 / hour

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Compensation

$18-$28/hour

Job Description

Salary Range: $17.68 - $28.43/Hour Salary Grade: 9 FLSA: Nonexempt

Purpose of Classification:

The purpose of this classification is to install, repair and maintain water meters, connect and disconnect water services, and perform related duties in the field for the County's water utility.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Responds to requests for service and/or complaints regarding meter operations; investigates meter's operating condition; troubleshoots problems; calibrates meter if needed; and educates customers on program policies and procedures.

Installs, cleans, maintains and replaces water meters; locates meters and marks meter location; utilizes maps, metal detectors, previous location markings, etc.; replaces defective parts such as couplings, washers, and meter boxes; repairs meters and leaks; and performs routine maintenance.

Connects new and re-established water services; installs and connects water meters; disconnects delinquent accounts; and locks or pulls meters as needed; and leaves required notices for customers regarding meter problems, billing or other issues.

Utilizes assigned vehicle to travel to and from service locations; utilizes GPS devices, map books, or personal knowledge to locate service addresses; maintains trip logs and other required documentation.

Maintains and updates customer information in departmental computer systems; and enters data regarding inspections, repairs, customer complaints and requests, etc.

Minimum Qualifications:

High school diploma or GED; two years of experience in meter reading, installation or maintenance; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

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FAQs About Field Services Representative (Meters) Jobs at DeKalb County (GA)

What is the work location for this position at DeKalb County (GA)?

This job at DeKalb County (GA) is located in Decatur, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at DeKalb County (GA)?

Candidates can expect a pay range of $17.68–$28.43 per hour for this role.

What employment applies to this position at DeKalb County (GA)?

DeKalb County (GA) lists this role as a Full-time position.

What experience level is required for this role at DeKalb County (GA)?

DeKalb County (GA) is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at DeKalb County (GA)?

You can apply for this role at DeKalb County (GA) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.