Field Services Representative I Sales - Outside Sales

Builders Firstsource, Inc.San Diego, CA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Health & Wellness Programs

Job Description

PURPOSE

Addresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Investigates/examines the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.

Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.

Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.

Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This position is considered entry level with on-the-job training available.

COMPETENCIES

Knowledge of company productsKnowledge of company product pricing, discount and estimating formulas and guidelinesStrong attention to detailKnowledge of basic math and measurement skillsGood communication and interpersonal skillsProficiency in Microsoft Office Suite and an enterprise resource planning (ERP) programValid Driver's License

WORK ENVIRONMENT / PHYSICAL ACTIVITYThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Work is performed on both company and customer sites and involves driving to customer locations.Subject to both typical office environment and outside locations with temperature and weather variations.May involve walking on uneven ground of a potential customer construction site.

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FAQs About Field Services Representative I Sales - Outside Sales Jobs at Builders Firstsource, Inc.

What is the work location for this position at Builders Firstsource, Inc.?

This job at Builders Firstsource, Inc. is located in San Diego, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Builders Firstsource, Inc.?

Employer has not shared pay details for this role.

What employment applies to this position at Builders Firstsource, Inc.?

Builders Firstsource, Inc. lists this role as a Full-time position.

What experience level is required for this role at Builders Firstsource, Inc.?

Builders Firstsource, Inc. is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Builders Firstsource, Inc. for this role?

Builders Firstsource, Inc. offers following benefits: Career Development and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Builders Firstsource, Inc.?

You can apply for this role at Builders Firstsource, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.