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Field Technician

Compucom StaffingMadison, WI

$16 - $23 / hour

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Overview

Compensation
$16-$23/hour

Job Description

At CompucomStaffingyou’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Technician to join their team in the Madison, WI area and provide end-user support. This Technician will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, kiosks, POS systems, and related hardware / software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.Duties and Responsibilities:
  • Diagnose and resolve issues with printers, kiosks, and POS systems
  • Install, configure, and maintain hardware and software
  • Perform routine maintenance to optimize equipment performance
  • Deliver clear technical assistance to customers onsite and over the phone
  • Maintain accurate service records and uphold quality standards
Skills and Qualifications:
  • Strong knowledge of printers, computer hardware, and software
  • Proven troubleshooting and problem-solving skills
  • Excellent communication and customer service abilities
  • Ability to manage multiple priorities and work independently or in a team
  • Physical capability to lift up to 50 lbs.
Wage Range: The rate for this position is between $15.75 - $23.10 per hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.Expiration Date: This posting is anticipated to remain open until 4/6/2026.CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer.  We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.compucom.com.#INDCCStaffing

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FAQs About Field Technician Jobs at Compucom Staffing

What is the work location for this position at Compucom Staffing?
This job at Compucom Staffing is located in Madison, WI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Compucom Staffing?
Candidates can expect a pay range of $15.75–$23.1 per hour for this role.
What employment applies to this position at Compucom Staffing?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Compucom Staffing?
You can apply for this role at Compucom Staffing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.