Finance and Insurance Manager
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Overview
Job Description
City Volkswagen of Highland is growing! We are seeking a driven, detail-oriented Finance & Insurance Manager to join a highly respected team that sets the standard for exceptional Volkswagen retail experiences throughout Northwest Indiana and the Chicagoland South Suburbs.
As one of the highest-rated Volkswagen dealerships in the region, we take pride in delivering a best-in-class customer experience built on transparency, professionalism, and performance. This is an opportunity to join a culture that values teamwork, compliance, customer satisfaction, and high-level production in a fast-paced automotive environment.
We are looking for our next Finance & Insurance Manager to truly be a key member of our leadership team — someone who values delivering an exceptional customer experience while performing at a high level. The right candidate understands that compliance, profitability, and customer satisfaction must work together, and is committed to building long-term customer relationships while maximizing F&I performance.
Pay and Benefits
$150,000+ Performance-Based Income Potential
Fast, impactful onboarding—hit the ground running
401(k) with employer match
Medical, dental, and supplemental insurance options
Paid vacation and holidays
5-day work week – CLOSED Sundays
Employee discounts on vehicles, service, and more
Monthly employee recognition and positive team culture
Real opportunities for career growth and advancement
Job Responsibilities
Maximize department profitability by structuring deals for optimal gross and product penetration
Present and sell vehicle service contracts, GAP, protection plans, and aftermarket products
Arrange and secure vehicle financing solutions for customers
Maintain strong relationships with banks, credit unions, and lending institutions
Ensure accurate and compliant paperwork including title, registration, tax, and tag documentation
Monitor and achieve monthly/annual objectives for sales, gross profit, and key expense metrics
Establish and maintain efficient delivery processes
Drive high CSI (Customer Satisfaction Index) scores
Support sales team performance through coaching, communication, and process consistency
Jon Qualifications
Minimum 2 years of Automotive Finance & Insurance (F&I) Manager experience required
Proven success in deal structuring, menu presentation, and selling value-added products
Fully versed in leasing, subprime/special finance, and lender guidelines
Strong knowledge of state laws, compliance requirements, and dealership paperwork
High ethical standards, attention to detail, and accountability
Excellent communication and customer service skills
Professional appearance with a strong work ethic
Computer literate with the ability to multitask and manage time effectively
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
