Finance Operations Manager

Springfield, Missouri, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian of the Heartland, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Springfield, Missouri.

Why Guardian of the Heartland? We’re reimagining medication management and transforming care.

Who We Are and What We’re About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

As a member of the local management team, you’ll play a key role in supporting the financial and operational success of the business. This position blends accounting support, billing oversight, and team onboarding with hands-on reporting and analysis to help leadership make informed decisions. In addition, this role will play an important part in preparing time-sensitive reporting and analysis to assist the Director with the timely completion of information requests for the support team.

Essential Job Functions

• Support billing processes, including credit card, private pay, supplementals, and collections
• Perform data entry, research, and resolution of medication, delivery, and billing issues
• Prepare weekly audits and assist with unpaid claims, invoices, and facility support
• Maintain calendars for key financial and operational deadlines
• Produce and analyze reports to support margin management, pricing, and performance
• Assist with employee onboarding, facility events, and general administrative needs
• Train new employees in pharmacy policies and procedures
• Partner with the Director and management team on ad-hoc analysis and special projects
• Oversee Purchasing and manage quarterly reviews of margin/inventory performance

Education & Certifications

• High School Diploma or GED required; bachelor’s degree (Finance, Accounting, Business Management, Economics or similar) preferred
• Pharmacy Technician certification or ability to obtain trainee license (per state) preferred

Skills & Qualifications

• 5+ years of related experience (advanced degree may substitute)
• 1+ years of supervisory experience, preferred
• Advanced computer skills: pharmacy operations system experience preferred
• Strong analytical and problem-solving skills with attention to detail
• Ability to work independently, meet deadlines, and manage multiple priorities
• Team-oriented, quality-focused, and effective communicator

What We Offer:

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

Wellbeing

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

Time Off

• Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.