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Financial Aid State And Government Aid Specialist

South CollegeKnoxville, TN

$60,000 - $65,000 / year

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Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$60,000-$65,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Description

Financial Aid State and Government Aid Specialist

Salary Range

$60,000 - $65,000

Benefits

  • Front Loaded PTO
  • Tuition Assistance
  • Medical, Dental, Vision
  • 401(k) - with Employer Contribution

South College - We are one of the nation's fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

20,000 Students

10 Campuses

Competency Based Education

Online

Financial Aid State and Government Aid Specialist Description

South College is seeking a State and Government Aid Specialist to join the Financial Aid Department! This position is full-time on site at the South College Lonas Campus in Knoxville, TN.

Responsibilities:

  • Oversee day-to-day operations of all state scholarship and grant programs, including eligibility verification, award disbursement, and program reconciliation.
  • Administer state programs such as the Tennessee Dual Enrollment Grant (DEG), Tennessee Student Assistance Award (TSAA), Tennessee Educational Lottery Scholarships (TELS), TN Vocational Rehab, Helping Heroes Grant, TN Reconnect Grant, and TN Promise Scholarship.
  • Determine student eligibility based on the cost of attendance and compliance with standard financial aid practices.
  • Manage institutional and external scholarship funds including award calculation, posting, reconciliation, and issue resolution.
  • Respond to inquiries from students, parents, and staff regarding scholarship policies, eligibility, and account status.
  • Perform accurate and timely reconciliation of all assigned scholarship and grant funds.
  • Collaborate with internal departments and external stakeholders to resolve scholarship processing issues.
  • Maintain current knowledge of federal, state, and institutional policies governing financial aid and ensure compliance.
  • Provide training to staff and students on state financial aid programs.
  • Use financial aid systems and software to input data, generate reports, and analyze award eligibility.
  • Conduct verification of student and parent documentation when required.
  • Communicate with students and parents regarding missing documentation, eligibility status, and loss of aid when applicable.
  • Assist in developing and documenting scholarship and state aid procedures.
  • Participate in outreach activities, college fairs, and community events to promote financial aid opportunities.
  • Attend workshops, seminars, and conferences related to financial aid regulations and best practices.
  • This position requires working in a fast-paced, deadline-driven environment with moderate stress levels during peak processing times. The ideal candidate will demonstrate professionalism, critical thinking, and a passion for helping students succeed.
  • Perform other duties as assigned by the Senior Director of Financial Aid.

Requirements

Education

  • Required: Associate's degree
  • Preferred: Bachelor's degree

Experience

  • 1-2 years of financial aid experience, Microsoft Office Suite (Word, Excel, Outlook), Customer Service, Written & Verbal Communication, Data Entry

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FAQs About Financial Aid State And Government Aid Specialist Jobs at South College

What is the work location for this position at South College?
This job at South College is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at South College?
Candidates can expect a pay range of $60,000 and $65,000 per year.
What employment applies to this position at South College?
South College lists this role as a Full-time position.
What experience level is required for this role at South College?
South College is looking for a candidate with "Entry-level" experience level.
What benefits are offered by South College for this role?
South College offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at South College?
You can apply for this role at South College either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.