Financial Shared Services - Reporting & Compliance Manager
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Overview
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Reporting & Compliance Manager is a key leader within Xylem’s Financial Shared Services (FSS) organization, supporting our mission to #SolveWater by delivering consistent, high‑quality global finance operations. This role is responsible for governance, internal controls, financial reporting, and compliance frameworks across Xylem’s shared‑services processes, including Invoice to Pay (I2P), Credit, Collections & Cash Application (CCC), and Record to Report (R2R).
The manager ensures FSS processes operate in alignment with Xylem Finance standards, SOX requirements, and corporate policies, while proactively identifying opportunities for continuous improvement, digital enablement, and enhanced operational transparency.
This role will sit in our Charlotte, NC office and be expected to work a hybrid, in-office 3 days per week.
Responsibilities:
Financial Reporting & Operational Governance
Lead the development and delivery of standardized FSS reporting packages, including KPIs, SLAs, performance dashboards, and compliance metrics.
Own and maintain governance documentation such as global process maps, RACI models, policy alignment materials, and operational playbooks.
Partner closely with Global Process Owners (GPOs) and Regional FSS leaders to ensure consistency, transparency, and adherence to standards across Xylem’s global footprint.
Support month‑end and quarter‑end operational and compliance reporting activities.
Apply a strong analytical mindset to interpret operational, financial, and compliance data, translating insights into actionable recommendations that improve performance, controls, and visibility.
Compliance & Internal Controls
Own and maintain FSS‑relevant internal controls, ensuring timely execution, complete evidence, and audit readiness.
Coordinate external audits, internal audits, and corporate compliance reviews across FSS process towers.
Ensure compliance with Xylem Finance Policies, Delegation of Authority (DoA), SOX requirements, and the Global Control Framework.
Conduct routine risk assessments, identify control gaps, and lead remediation efforts in partnership with GPOs and process leaders.
Process Excellence, Standardization & Digital Transformation
Drive end‑to‑end process standardization across FSS to reduce variability, improve efficiency, and strengthen controls.
Partner with Digital, IT, and GPO teams to support system enhancements and implementations (e.g., SAP S/4, Coupa) and digital solutions (RPA, workflow tools, analytics platforms).
Identify and lead continuous improvement initiatives aligned with Xylem’s Lean principles and global process excellence culture.
Implement reporting automation and advanced analytics to improve data accuracy, timeliness, and decision‑making while reducing manual effort.
Cross‑Functional & Stakeholder Engagement
Serve as a key liaison between FSS leadership, Corporate Controllers, Internal Audit, External Audit, Compliance, and Business Finance / FP&A teams.
Provide clear, concise communication to senior finance leadership on risks, audit status, compliance outcomes, and operational performance.
Support integration of acquisitions, divestitures, or organizational changes into the Xylem shared‑services model, with a focus on controls, governance, and financial reporting.
Team Leadership & Talent Development
(Future state) Lead and develop a small team of analysts and specialists supporting reporting, controls, audit coordination, and governance activities.
Provide coaching, workload prioritization, skills development, and ongoing performance management.
Foster a culture of accuracy, accountability, continuous improvement, and strong partnership across the FSS organization.
Xylem does not provide sponsorship for this position.
Why Xylem?
We believe in supporting our employees both professionally and personally. Our benefits include:
· Paid parental leave, maternity support, and fertility benefits
· Flexibility and hybrid work options where applicable
· Health, dental, and vision insurance from day one
· Emotional health and wellness programs and Volunteer program (Watermark)
· Paid time off (PTO)/Flexible time off (FTO) and paid holidays
· Career development, advancement, tuition reimbursement, and student loan forgiveness
· Generous retirement savings plan with company contribution
· Employee recognition and discount programs
Ready to grow your career while making a difference? Join a team that values your skills, supports your development, and empowers you to help solve global water challenges.
The estimated salary range for this position is $120,000 to $135,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-RR1
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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