Fitness Facility General Manager
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Overview
Schedule
Full-time
Career level
Director
Compensation
$50,000-$70,000/year
Benefits
Paid Vacation
Career Development
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
Retro Fitness Montclair is a premier fitness center dedicated to helping our members achieve their health and wellness goals. We pride ourselves on providing a welcoming, high-energy environment for fitness enthusiasts of all levels.
We are looking for an enthusiastic and results-driven General Manager to lead our team and ensure exceptional member experiences.
Key Responsibilities:
- Leadership & Team Development:
- Recruit, train, and mentor staff to achieve performance excellence.
- Set team goals and monitor progress using KPIs, such as employee satisfaction scores and staff retention rates.
- Operations Management:
- Maintain gym cleanliness, functionality, and safety standards, measured by member satisfaction scores and internal audits.
- Ensure all equipment and facilities are in working order, minimizing downtime and repair turnaround times.
- Member Engagement & Retention:
- Drive exceptional member experiences, achieving high Net Promoter Scores (NPS).
- Develop strategies to increase membership retention, targeting a churn rate below 5%.
- Sales & Marketing:
- Drive membership growth by meeting or exceeding monthly new membership targets.
- Implement and analyze marketing campaigns with a focus on ROI and lead conversion rates.
- Increase ancillary revenue streams, such as personal training sessions and retail sales, to meet revenue goals.
- Financial Management:
- Manage and optimize budgets to maintain cost-efficiency, ensuring profitability metrics are met.
- Monitor daily and monthly financial KPIs, such as revenue per member (RPM) and operating profit margins.
- Performance Analysis:
- Use data and KPIs to evaluate club performance, providing regular reports and actionable insights to ownership.
- Continuously identify opportunities for improvement based on data trends and feedback.
Qualifications:
- Minimum of 3 years of experience in a managerial role within the fitness, retail, or hospitality industry.
- Proven track record of meeting and exceeding KPIs related to sales, customer satisfaction, and operational efficiency.
- Strong leadership, problem-solving, and team-building skills.
- Excellent communication and customer service abilities.
- Proficiency in financial reporting and CRM systems.
- Passion for health and fitness.
What We Offer:
- Competitive salary and performance-based bonuses.
- Complimentary gym membership.
- A chance to lead a passionate team in a thriving fitness community.
Compensation: $50,000.00 - $70,000.00 per year
With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.
Automate your job search with Sonara.
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FAQs About Fitness Facility General Manager Jobs at Retro Fitness
What is the work location for this position at Retro Fitness?
This job at Retro Fitness is located in Montclair, New Jersey, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Retro Fitness?
Candidates can expect a pay range of $50,000 and $70,000 per year.
What employment applies to this position at Retro Fitness?
Retro Fitness lists this role as a Full-time position.
What experience level is required for this role at Retro Fitness?
Retro Fitness is looking for a candidate with "Director" experience level.
What is the process to apply for this position at Retro Fitness?
You can apply for this role at Retro Fitness either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.