Fl-Dbpr-Ft. Lauderdale-Ctmh-Compliance Officer
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Overview
Job Description
CANDIDATE RESPONSIBILITIES:
Contact constituents/complainants to discuss the details of thecomplaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Senda written correspondence to the complainant once approved by the supervisor. Closethe case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
Communicate verbally and in writing appropriately Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project time line
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
