Fl-Dbpr-Tlh-Ctmh-Compliance Officer

Role: Compliance OfficerDuration: 04+ months contract with possible extension Location: Tallahassee, FL 33602 (Onsite)CANDIDATE RESPONSIBILITIES:Contact constituents/complainants to discuss the details of the complaints that are filed.Read state statute and compare with complaints to analyze the issue.Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.Provide any resources or referrals, as appropriate.Send a written correspondence to the complainant once approved by the supervisor.Close the case out by adding the appropriate codes/activities/statues in Versa.Document the actions in the OnBase system.REQUIRED SKILLS:Communicate verbally and in writing appropriatelyRead and interrupt Florida statutesPrevious experience working with the public in a professional work environmentExceptional organizational skillsCommit to the project time lineSkills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMove Ability to speak and understand English Required         High school diploma Required         Excellent written and oral communication with the public Required         Ability to read and interrupt Florida State Statues Required 1 Years     Experience working with the public in a professional work environment Required 3 Years     Experience working with the public and analyzing complaints Required 1 Years     Experience using Versa Highly desired         Experience using OnBase system Highly desired         Bachelors Degree Highly desired