Flex Associate

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

What This Position Is All About:

ROLE DESCRIPTION

Recommend, select, and help locate or obtain merchandise based on customer needs and desires

Be familiar with store inventory to provide customers with best product knowledge

Consistently greet customers and educate them on current promotions

Foster repeat business by building relationships with customers and promoting Saks credit card

Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards

Resolve customer issues through aligning to the core values of trust, integrity and respect

Achieve individual and store goals for sales, customer acquisition and loyalty program participation

Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed

Complete the markdown process with urgency and accuracy in accordance to company standards

Participate in store programs and selling events

Maintain the proper display of merchandise in the store, ensuring they comply with brand standards

Adhere to Asset Protection control and compliance procedures

Support the store’s shortage and theft awareness program through reporting methods provided by the company 

Efficiently complete tasks or special projects assigned by store leadership

KEY QUALIFICATIONS:

High school diploma or equivalent

Experience in a retail, customer service, or sales environment  

Proven sales track record and results driven mindset

Competitive drive and entrepreneurial confidence to succeed

Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships

Thorough knowledge of the fashion industry and a passion for sharing your expertise  

Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer ’s eyes

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Flexibility to work evenings, weekends and public holidays & nbsp

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.