Flex Banker/Universal Banker And Call Center Representative

Branch Flex Banker

Branch Banking Careers Available at Washington Trust!Our branch banking employees create an environment of trust and an exceptional experience for our customers. We're looking to add to our team in various branches.

If you're an experienced banking professional, or you have similar work experience with skills that will successfully assist you to grow into this role, this opportunity may be for you.

What your responsibilities will be:

While actively engaging with the customer, process customer transactions accuratelyUnderstanding and applying bank policies and proceduresProvide a superior banking experience for the customer through a relationship building approachProactively seek and recommend the best products and services to fit the customer's needsContribute to the achievement of sales objectivesAccurately and efficiently process and manage customer transactionsUnderstand and navigate various bank systems and equipment (ATMs, cash counting machines, cash recycler)

Qualifications that make you a good fit:

Enthusiasm for working with customersPossessing the initiative to be successfulProven experience in a customer service environment, prior banking, or financial services experience a plusAn understanding of personal finance which includes bank products and servicesExperience handling cash and processing transactionsStrong computer skills with the ability to navigate various banking computer systemsExperience dealing with confidential customer informationStrong interpersonal skillsThe ability to initiate and maintain conversations that result in customer trust and banking relationshipsGreat listening skills to identify products and services to meet customer needsFlexibility to adapt to ongoing business changes

What we offer:

Exceptional training and professional development from day one. We combine classroom and on-the job training with experienced mentors to support you during your development

A Career Development Plan that gives you the knowledge and skills to advance. We'll recognize and reward you with monetary increases and or bonuses at achieved milestones

The opportunity to build successful relationships with business partners throughout the organization

Achievable individual sales goals that pay you quarterly incentives while you contribute to the overall success of the branch team and organization

Comprehensive benefits package, wellness program and generous tuition reimbursement for qualified coursework

A friendly employee work environment with a company who maintains a culture of pride and commitment to our customers and community.

Community service opportunities where you are encouraged and recognized for participation and giving back to your community.

Hours:Full time 40 hour/week: Monday-Thursday 7:45AM- 5:00PM, Friday 7:45AM-6:00PM, Saturday 8:00AM-12:15PM

• Saturday availability required, frequency of Saturday scheduling dependent onlocation.

Compensation: A good‑faith, reasonable estimate of the base salary range for this role is $21.50 - $25.00 per hour and the actual offer will depend on factors such as experience, skills, training, certifications, and education.

This base salary reflects one component of our competitive compensation package. This position may be eligible for an incentive plan and includes a comprehensive benefits package.