Flexible Transaction Banker

First BankCedar Falls, IA

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Overview

Remote

On-site

Job Description

Do you enjoy getting to know new people and having conversations? Then becoming a Flexible Transaction Banker with First Bank would be a great fit for you! As a Flexible Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their accounts. You will build relationships with our customers to better understand their needs and offer services that fit their needs.Hours for this position vary based on need and availability. Since it is a flexible position, we may be able to accommodate unavailability on certain days and work around other commitments, however, availability to work 8am-5pm on Mondays, 8am-5pm on Fridays, and 8:15am-11am on Saturdays is required. This position may work at our Cedar Falls, Plainfield, or Waverly locations. Customer Service:Process monetary transactions for customers, such as cashing monetary instruments, making deposits, withdrawals, and payments for mortgages, consumer loans, etc.Create official checks, etc.Scan transactions into system for processing

Provide timely, courteous and professional customer service

Build appropriate relationships with customers to better understand their banking needs

Responsible for having an in depth understanding of transactional processes and retail bank products

Assist customers with resolution of account concerns and issues

Promptly and cheerfully answer phone calls and greet in a professional manner.Cash Handling:Accurately process transactions evidenced by balancing daily

Ensure assigned cash drawer is kept secure at all times

Keep cash drawer within assigned drawer limits

Balance ATM, vault, etc. as assigned

Referrals:Responsible for having at minimum a general understanding of all products the bank offers and presenting bank products as solutions to customers

Support the overall sales effort by referring customer to others within the bank for financial solutions

Participate in retail product campaigns the bank initiates

Other:Work as one collective bank team and assist in other departments as needed

Understand and comply with the related laws and compliance regulations that pertain to the position including but not limited to bank secrecy act, confidentiality, privacy, and funds availability policy

Complete training as needed or required

Other duties as assigned

If this sounds like fun and you have good attention to detail, good communication skills and can adapt easily to new situations, apply today!EOE, including disability/vets

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FAQs About Flexible Transaction Banker Jobs at First Bank

What is the work location for this position at First Bank?

This job at First Bank is located in Cedar Falls, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at First Bank?

Employer has not shared pay details for this role.

What employment applies to this position at First Bank?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at First Bank?

You can apply for this role at First Bank either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.