Florida UMS Business Class Lead

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you'll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people's lives. This isn't just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.

HDR has an excellent opportunity for an experienced professional to join our Florida Water Business Group in the role of Business Class Lead (BCL) for Utility Management Services (UMS). HDR's UMS Business Class provides national leadership to develop, coordinate, monitor, and improve technical services for municipal water, wastewater, and stormwater utility support services, particularly utility planning, asset management, finance, regulatory support, and operations consulting. In this role, you will be responsible for managing and growing the UMS Business Class for Florida in partnership with the Water Business Group Manager, Market Sector Leads, and Client Development Leaders for development and implementation of the technical and business development strategies for the Florida UMS Business Class, and support for the National UMS Business Class.

The UMS BCL will provide technical support for a broad range of projects, which may include: utility management/asset management, business process assessments, condition assessment and rehabilitation of water, wastewater, and stormwater facilities, strategic planning, operations optimization, regulatory support, master planning, or data management/ visualization. You will implement a range of best management practices with water, wastewater, and/or stormwater utilities including master planning, condition assessment, asset management and maintenance management best practices.

In this role we'll count on you to participate and lead in the following areas:

• Staff Development

• Recruit, select, train, develop, and manage technical personnel.

• Manage and develop multidisciplinary teams.

• Take responsibility for operations of production section including utilization, morale, quality control and marketing support.

• Implement, monitor, and support company policy.

• Supervise technical staff, specifically those that deliver work in the UMS BC

• Technical Excellence

• Participate in delivery of UMS related projects to meet client expectations, including project management.

• Marketing and delivery of UMS services to existing and potential clients.

• Participate in internal and external professional discipline groups, project teams and activities to continually improve standards and best practices including presentations for professional associations.

• Implement effective quality assurance and quality control reviews.

• Support drinking water, wastewater, and stormwater opportunities and projects including master and facility planning, business case evaluations, asset management, regulatory technical support efforts, and financial planning.

• Participate in business class strategic planning, budgeting and plan implementation.

• Commit to quality, improvement and HDR values.

• Marketing and Strategy

• Engage in UMS related or other professional organizations to advance initiatives and expand market presence and understanding

• Be directly involved in marketing planning, proposals, and interviews.

• Participate in business class strategic planning, budgeting and plan implementation.

• Drive area initiatives that are relative to the business class.

• Perform other duties as needed

Preferred Qualifications

• Florida PE license or ability to obtain reciprocity within 6 months
• Master's degree in civil, environmental, or related technical discipline within the water sector
• Experience in developing water, wastewater, and/or stormwater master plans and asset management programs
• Database assessments and analysis, GIS analysis, computer programing in support of infrastructure planning

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field

• 10 years of experience

• Committed to quality, improvement and HDR values

• Maintains a professional or engineering registration and has related technical experience

• Experienced in development and management of diverse teams

• Works cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class efforts

• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe

HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.