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FOH Supervisor - Big E's Sports Grill Downtown GR

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Overview

Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! 

FOH Supervisor

  • FULL-TIME position
  • Competitive wage - based on experience

As FOH Supervisor you would be responsible for assisting management with the overall Front of the House (FOH) in a manner most pleasing to guests, while following Suburban Inns’ Core Values, Suburban Inns/Big E’s standards, and local health department standards.Benefits Include:

  • Hotel and restaurant discounts
  • Earned Paid Time Off for ALL Team Members
  • Insurance (health, vision, dental, life) for full time Team Members
  • Flexible schedules 
  • Holiday Pay
  • 8 hours of paid volunteer time per year 
  • Advancement and professional growth opportunities
  • Monetary recognition program
  • Monetary referral program 
  • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
  • Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions
  • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
  • Meet labor goals as projected by management
  • Take reservations and check table reservation schedules
  • Conduct table touches to 100% of tables serviced
  • Carefully supervise FOH staff to help assure proper service
  • Lead, Manage, and Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed, according to Suburban Inns’ policies
  • Assure that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule
  • Assure the correct appearance, cleanliness, and safety of dining room areas, equipment, and fixtures. Check the maintenance of all equipment in the dining room and report deficiencies and maintenance concerns
  • Assist in service of guests as needed
  • Assure that the dining room areas are secure at the end of the business day
  • Attend scheduled staff meetings
  • Follow all Suburban Inns standards
  • Exhibit regular and recurrent attendance records
  • Other duties as requested by management
Position RequirementsMinimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing skills. Good communication skillsFormal Education and Job-Related Experience: This position requires a minimum formal education of a High School Diploma or equivalent related experience plus a one-year job-related experienceLicense, Registration, and/or Certification Required: ServSafe, CPR, and TIPS Certification (may be completed upon hire)Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needsRequired Travel: Position may require travel to other Suburban Inns properties, client locations, or other locations.Uniform and Appearance GuidelinesUniform: Professional attire according to Suburban Inns guidelines.  Shoes need to be closed-toed and non-slip.Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisorWe are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns’ business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

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FAQs About FOH Supervisor - Big E's Sports Grill Downtown GR Jobs at Suburban Inns

What is the work location for this position at Suburban Inns?
This job at Suburban Inns is located in Grand Rapids, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Suburban Inns?
Employer has not shared pay details for this role.
What employment applies to this position at Suburban Inns?
Suburban Inns lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at Suburban Inns?
Suburban Inns is looking for a candidate with "Entry-level" experience level.
What benefits are offered by Suburban Inns for this role?
Suburban Inns offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, Paid Community Service Time, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Suburban Inns?
You can apply for this role at Suburban Inns either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.