FOH Support Staff (Crb) - Winter 2026/27

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

Mt. Bachelor FOH Support Staff play a big role in the FOH's success. The FOH Support Staff work alongside the bartenders and servers to ensure a smooth operation. Primary responsibilities are to assist with the setup, maintenance, and cleanliness of the bar and dining room. This is an excellent opportunity for someone who is enthusiastic about the hospitality industry and is looking to gain experience in a fast-paced bar environment.

Major Responsibilities/ Daily Essential Functions

• Ensure each customer receives outstanding service by providing a friendly environment by greeting and acknowledging every guest, answering commonly asked questions, and moving the guest through the service process in a timely manner.

• Set up and break down for each shift.

• Reset tables according to the specifications of the restaurant.

• Remove plates and silverware when all guests have finished.

• Sort individual rubbish items into respective recycling receptacles.

• Sort service ware and prep for dishwasher.

• Maintain service stations in a clean and orderly manner throughout shift.

• Be familiar with all menu items, products, sides, dressings, sauces, toppings, garnishes, and most importantly, food allergies.

• Accurately prepare all orders according to the ticket.

• Deliver food orders from the kitchen to guests' tables rapidly and accurately.

• Be the bridge between FOH and BOH regarding food orders by communicating clearly with kitchen and wait staff.

• Perform opening and closing duties as well as rotate and keep products stocked throughout the day.

• Clean and sanitize service stations and keep them in an orderly manner throughout the shift.

• Advise Management when certain products are running low and need to be reordered.

• Have working knowledge of restaurant terms and requests for both BOH and FOH.

• Be aware of ticket times and server pickup times.

• Maintain the host stand clean and orderly throughout the shift.

• Food and Beverage Displays should be neat, attractive, and well organized.

• Provide guests with menus and cleaning/sanitizing them once they are returned to the host stand.

• Refill water stations and help keep guest areas properly stocked.

• Optimizing seating at different tables to ensure an even workload for wait staff.

• Maintain a professional and personable appearance.

• Have a pleasant demeanor and work well as a team with other staff members.

• Perform all opening and closing side work as required.

• Willing to cross-train at multiple stations and support all functions as needed.

• Follow all safety and sanitation policies and procedures.

• Accountable for accurate timekeeping. Responsible for clocking in and out with employee pass.

• Complete any reasonable task assigned by the supervisor.

• Observe mountain-wide policies found in the Employee Handbook.

Secondary Function

Assist management with set-up and breakdown of all special events.

Interpersonal Contacts

Extensive guest and employee interaction.

Specific Job Skills/Certifications

• License/Certifications: OLCC and Oregon Food Handler's Card.

• Technical: Must be proficient with POS systems.

• Physical Capabilities: Must be able to change and/or move full kegs of beer. Able to stand and move around quickly for long periods of time.

• Additional: Must have a positive attitude. Flexible with hours and days of work. Able to work any hours of the day, any days of the week. Excellent oral and written communication skills. Superb customer service and problem-solving skills. Must work well under pressure.

Education/Related Experience

Minimum education required: High School Diploma, GED, or equivalent experience.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Such accommodation requires an interactive discussion with the Human Resources Department before such accommodation can be made.

• In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow, lift up to 10 pounds, and walk on steep and uneven surfaces.

• While performing the duties of this role, the employee will be required to frequently bend, reach, climb, push, pull, lift over 50 pounds, and stand for prolonged periods of time. Additionally, the position will require frequent visual concentration, rapid reactions to changes, and the utilization of hand/eye coordination.

Current Hiring Rate: $16.00/hr

Minimum Age Requirement: 18+

Schedule: Full-Time & Part-Time

Come Work Where You Play!

Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.