FOIA Subject Matter Expert (SME)

Armedia LLCVienna, VA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

FOIA (Freedom of Information Act) Technical Subject Matter Expert/Consultant

We are actively searching for a FOIA Subject Matter Expert (SME) in the Washington D.C. area with excellent soft skills and an ability, but more importantly, the drive to learn and participate in many facets of the sales and onboarding process for our FOIA customers working with ArkCase FOIA. In this role we are looking for seekers who quickly demonstrate that they add value by using practical FOIA experience working with stakeholders from all business units with the following responsibilities:

Responsibilities:

Provide strategic advice, guidance and expertise to program and project staff as well as the ArkCase FOIA product team
Provide detailed analysis, evaluation and recommendations for improvements, optimization development, and or maintenance efforts for client-specific or mission critical challenges/issues
Consult with clients to define need or problem, supervise studies and leads surveys to collect and analyze data to provide advice and recommend solutions
Train and onboard clients to ArkCase FOIA
Participate in FOIA Community events to represent Armedia and ArkCase FOIA, including developing and maintaining training materials and delivering sessions to end-user groups
Work directly with users in the Stage environment to validate configurations, walk through workflows, and support pre-production readiness
Provide hands-on assistance to clients during User Acceptance Testing (UAT), including coordinating test scenarios, triaging feedback, and tracking issues to resolution
Participate in FOIA Community events to represent Armedia and ArkCase FOIA

Required Soft Skills:

Proactive Communication
Excellent analytical skills
Self-motivated and results-oriented
Meeting and exceeding deadlines.
Positive Attitude
Works well with other team members.
Must have excellent written (grammar and spelling) and verbal communication skills

Required Technical Skills:

At least 5 years working with FOIA solutions.

Required Experience and Education:

MS Office, MS Visio, and MS SharePoint.
Bachelor's Degree or higher degree preferred.

Armedia is an Equal Opportunity Employer who is dedicated to hiring and retaining a diverse workforce. We will not discriminate against any applicant or employee for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender identity, sexual orientation, national origin, age, veteran status, disability, or any other protected class. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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FAQs About FOIA Subject Matter Expert (SME) Jobs at Armedia LLC

What is the work location for this position at Armedia LLC?

This job at Armedia LLC is located in Vienna, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Armedia LLC?

Employer has not shared pay details for this role.

What employment applies to this position at Armedia LLC?

Armedia LLC lists this role as a Full-time position.

What experience level is required for this role at Armedia LLC?

Armedia LLC is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Armedia LLC for this role?

Armedia LLC offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Armedia LLC?

You can apply for this role at Armedia LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.