Food & Beverage Manager

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Job Type

Full-time

Description

Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction. The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club's commitment to excellence, professionalism, and genuine hospitality.

Primary Duties and Responsibilities:

• Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and quality
• Ensure all food and beverage offerings consistently meet Club standards for quality, presentation, and taste
• Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectations
• Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations
• Provide ongoing coaching, training, and performance feedback to staff to support high levels of service
• Empower employees to address guest concerns promptly and professionally. Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards
• Maintain active communication between front-of-house and back-of-house operations
• Complete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse Manager
• Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports
• Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget
• Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste
• Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs
• Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions
• Stay current on industry trends and implement operational improvements as needed
• Execute other duties and special projects as assigned

Requirements

• Minimum three years' related experience and/or training; or equivalent combination of education and experience
• Innovative problem-solver with strong multitasking abilities and a proactive leadership style
• Friendly, service-oriented, and able to work collaboratively across departments
• Excellent written and verbal communication skills with strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
• Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
• Willingness to work evenings, weekends, holidays, and on-call shifts as required