Food & Beverage Team Member - Emerald Acres Sports Connection
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Job Description
FOOD & BEVERAGE TEAM MEMBER- Emerald Acres Sports Connection
MSC SFM, LLC
LOCATION: Mattoon, IL
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.
Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Food & Beverage Team Member is responsible for providing efficient food services procedures to be used in all food areas and to assist the Food & Beverage operations in daily preparations and execution of events.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Provide excellent customer service to all guests
- Assist in preparing and serving food items
- Operate point of sales system
- Assists with catering orders: supply, food preparations, room setup, service, breakdown, etc.
- Communicate with the public in a tactful, polite, and friendly manner
- Clean concession areas and tables; assist in preparing and serving food items; fill condiment containers
- Pick up in and around concession areas
- Scrape and rinse dishes, load dishwasher and operate dishwashing machine, carts, pots, pans, and equipment
- Take and record temperature of food to ensure proper temperature controls in the transportation of food
- Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
- Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
- Alert management immediately regarding mistake or adjustment to the cash drawer
- All other duties assigned by management
MINIMUM QUALIFICATIONS:
- Must be at least 18 years of age; 21+ preferred
- Must be able to work weekends, nights, and holidays
- Prior experience operating a cash register and balancing a cash drawer
- Ability to communicate in a positive, friendly manner with patrons
- One year of customer service experience
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- Will be required to stand for extended periods of time
- Able to enter information on computers
- Must comply with safety and health code standards
- Good personal hygiene
- Facility has intermittent noise
- Must wear proper uniform
PREFERRED:
- Current Food Handlers Card
- CPR/First Aid Certified
- 1+ years of experience in food service environment
- Prior experience with catering preferred
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