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Food Attendant

HEI Hotels and ResortsOrlando, Florida

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

About Us

The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Serve guests in a hospitable manner to ensure positive guest experience.

Essential Duties and Responsibilities

  • Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).

  • Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.

  • Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.

  • Balance house bank at the end of the shift.

  • Retrieves and returns bank from vault to workstation and return, to ensure accountability.
  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

  • Qualifications and Skills      

    • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.

    • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.

    • Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.

    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

    Compensation

    Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed.​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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    FAQs About Food Attendant Jobs at HEI Hotels and Resorts

    What is the work location for this position at HEI Hotels and Resorts?
    This job at HEI Hotels and Resorts is located in Orlando, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at HEI Hotels and Resorts?
    Employer has not shared pay details for this role.
    What employment applies to this position at HEI Hotels and Resorts?
    HEI Hotels and Resorts lists this role as a Full-time position.
    What experience level is required for this role at HEI Hotels and Resorts?
    HEI Hotels and Resorts is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by HEI Hotels and Resorts for this role?
    HEI Hotels and Resorts offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at HEI Hotels and Resorts?
    You can apply for this role at HEI Hotels and Resorts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.