Food Service General Worker I

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Performs a variety of food service duties in support of daily operations, including preparing, assembling, and serving food and beverages.

Ensures quality, safety, and efficiency while maintaining a clean and organized work environment.

Qualifications

Job Description

Key Responsibilities

• Prepare food items by rinsing, peeling, slicing, dicing, weighing, and measuring ingredients

• Follow standardized recipes to prepare and portion menu items accurately

• Wrap, label, and properly store food items according to safety guidelines

• Maintain appropriate food temperatures and portion control standards

• Serve customers in a fast, friendly, and efficient manner

• Provide information regarding menu items, ingredients, and availability

• Clean and sanitize work areas, equipment, utensils, and service stations

• Monitor and escalate customer concerns or issues to management as needed

• Adhere to all food safety, sanitation, and service standards

Knowledge, Skills, and Abilities

• Knowledge of food service operations, including line setup and temperature control

• Knowledge of food preparation techniques, presentation, and quality standards

• Ability to follow verbal and written instructions with accuracy

• Ability to read, write, and communicate effectively

• Ability to safely operate cleaning equipment and kitchen tools

• Ability to lift and handle heavy items as needed

• Basic understanding of inventory control and supply management

• Ability to work efficiently in a fast-paced, team-oriented environment

Additional Job Details (if applicable)

• High School Diploma or equivalent preferred

• 2-3 years of relevant food service experience required

• Ability to follow recipes, instructions, and safety guidelines

• Strong attention to detail and commitment to quality

Physical Requirements

• Standing Frequently (34-66%)

• Walking Frequently (34-66%)

• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

• Pushing Occasionally (3-33%)

• Pulling Occasionally (3-33%)

• Reaching Occasionally (3-33%)

• Vision- Far Constantly (67-100%)

• Vision- Near Constantly (67-100%)

• Talking Constantly (67-100%)

• Hearing Constantly (67-100%)

Minimum Starting Payrate

$17.71

Per Diem/Shifts Can Vary

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.