Food Service Manager Trainee
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Job Description
Additional Considerations (if any):
Must be 18+-
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Food Service Manager Trainee
Department: Food Service
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
The Food Service Manager Trainee works alongside the Food Service Department Manager to fine-tune their skills and expertise in preparation for becoming a successful Food Service Department Manager. In this role, you'll assist with all aspects of department management, from leading a team and managing inventory to analyzing sales and maintaining food safety standards, all while delivering exceptional customer service.
If you are motivated, eager to grow into a leadership role, and passionate about food service, we'd love to have you on our team.
What You'll Do
No two days are exactly the same, but here's what you can expect:
Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
Maintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the department
Work alongside the Department Manager while completing an activity book focused on properly running all aspects of the department
Assist with recruiting, hiring, training, supervising, disciplining, and evaluating department employees
Assist with determining the weekly work schedule and establishing a daily work plan for the department
Inspect signage and displays for quality and quantity of merchandise and order product for replenishment
Assist with figuring retail pricing and ensuring correct pricing and competitive market pricing
Extend and post invoices and assist with department bookkeeping procedures
Assist with analyzing weekly and monthly sales and trends, comparing to actuals, preparing ad projections, and writing ads
Conduct department inventory and assist with planning displays, promotions, and pre-orders
Ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink
Understand and troubleshoot equipment and ensure maintenance is performed
Handle and satisfy customer issues and answer the telephone promptly including taking product orders
Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areas
Handle confidential information including pricing with discretion
Attend meetings and seminars and participate in continuing education
Assist in other areas of the store as needed and take on special projects as required
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Report to work when scheduled and on time
Your Skills
Apply logical and scientific thinking to solve problems involving abstract and concrete variables
Perform arithmetic calculations involving fractions, decimals, and percentages accurately
Compose original correspondence, interpret written work instructions, and follow technical manuals
Interview job applicants and interact professionally with customers, employees, and team members
Lead and develop a team while building a collaborative, customer-focused department culture
Reporting Relationships
Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Department Manager
Direct Reports: Department Employees in the absence of the Department Manager
Education and Experience
High school diploma or equivalent experience required
Over six months up to one year of similar or related experience preferred
Physical Requirements
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
This is a fast-paced role in a food service environment where you will be on your feet throughout your shift. You will have exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and possible electrical hazards. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
