Food Service Support

Position Overview

We are proud to provide the upmost customer service to guests of all ages in our dining halls. We focus on understanding the needs of our guests and communicating effectively to deliver results.

Key Responsibilities

• Follow food safety and sanitation guidelines to ensure a clean, compliant work environment.
• Operate kitchen equipment safely and efficiently during food prep and service.
• Support meal preparation by understanding menu items and ingredient handling.
• Understanding and communication of dietary restrictions and nutritional information.
• Delivering excellent customer service by responding promptly to guest needs and requests
• Model the Scout Oath and Law in daily interactions while maintaining
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Required: High school diploma or equivalent
• Preferred: Basic understanding of culinary skills and practices in a commercial kitchen
• Preferred: Experience in customer-facing roles demonstrating communication skills
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 10 hours daily and ability to lift/move up to 50 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Performance Expectations

• Prepare and present high-quality meals that meet customer expectations and drive satisfaction.
• Execute recipes accurately and work efficiently with kitchen staff to ensure timely service.
• Prevent food contamination 24/7 and maintain compliance and verification records