Food Sourcing Specialist

Description

PRIMARY PURPOSE: The Food Sourcing Specialist is responsible for collecting, preparing, and presenting data related to food-raising efforts for the Food Sourcing department at the North Texas Food Bank. This position also assists with the management of donor and vendor relationships and ensures reporting accuracy and proper receipting of food in partnership with Feeding America, USDA, TDA, and other NTFB departments.

MINIMUM QUALIFICATIONS:

Education:

• Bachelor's degree in business, supply chain, agricultural business, social services, or related field preferred, or an equivalent combination of education and experience

Special Knowledge/Skills/Abilities:

• Proficiency with MS Office applications, with an emphasis on Excel and PowerPoint
• Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software is a plus
• Excellent written and oral communication, interpersonal, and customer service skills
• Strong organizational, planning, and problem-solving abilities
• Ability to prioritize multiple assignments, execute with accuracy, and meet deadlines
• Ability to develop and maintain relationships with food suppliers, manufacturers, retailers, producers, growers, and packers

Experience:

• Two years in operations, analysis, account management, and/or customer service
• Experience in procurement, donor development, fundraising, or sales is a plus

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Support the overall food sourcing goals, including increasing nutritious pounds, reducing purchasing costs, acquiring new donors, re-engaging lapsed donors, and upholding standards for donated and purchased products
• Field and process incoming food donations and purchases, and support continuous quality improvement in vendor and donor processes
• Collaborate with cross-functional departments to ensure pickups and deliveries are scheduled and reported timely and accurately
• Maintain relationships with vendors, donors, food brokers, growers, shippers, retailers, manufacturers, and other food suppliers
• Support management of contacts and relationships in the ReNXT (CRM) database and CERES (ERP) systems
• Follow NTFB, USDA, TDA, and Feeding America guidelines and procedures when receiving food, ensuring accuracy of inventory, scheduling, and reporting
• Perform other tasks and duties as assigned

MENTAL DEMANDS:

• The person in this position needs to adapt well in the face of workplace stressor such as customer complaints, compliance offenses, meeting deadlines, and competing priorities of reasonable or high significance to the successful function of the unit.
• Must be able to effectively interpret data and make critical decisions that will have a significant impact on the team and organization

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is occasionally required to stand; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 40 pounds.

ENVIRONMENTAL FACTORS:

• Moderate noise (i.e. business office with open floor plan with computers, phone, and printers, light traffic).
• Reliable transportation and a valid DL and insurance is required for travel to sites within our 12-county service area; must be willing to travel at least 50% of the time

The mental and physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This is not necessarily an exhaustive list of all skills, duties, responsibilities, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, NTFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

The North Texas Food Bank is an equal opportunity employer.