Forward Deployed Software Engineer
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Overview
Job Description
Who We Are
Inorsa is an AI-first automation platform transforming how mission-critical infrastructure is designed, maintained, and upgraded. We serve telecom, fiber, data centers, and more—automating everything from document ingestion to drawing generation. Our platform helps infrastructure owners build faster, safer, and more cost-effectively.
We’re a fast-growing, highly technical team solving complex engineering problems. Every member of our team has a direct impact on product quality, customer outcomes, and how infrastructure is delivered now and into the future.
Why Now
Inorsa is scaling quickly across high-impact enterprise accounts. As we embed our platform deeper into customer workflows, the success of each deployment increasingly depends on engineers who can combine technical acumen with direct customer engagement.
Our Forward Deployed Engineers (FDEs) are on the front lines—delivering solutions, shaping integrations, and accelerating time-to-value. This role sits at the intersection of field execution, product feedback, and engineering ownership.
What You’ll Do
Own Customer-Facing Technical Delivery
Work directly with customer teams to scope, deploy, and refine automation workflows
Troubleshoot and unblock integration issues during onboarding and production rollout
Serve as the primary technical point-of-contact for customers during active deployments
Build & Extend the Platform
Implement full-stack solutions in Python, TypeScript, and SQL to support unique customer needs
Contribute production-grade code that adapts or extends Inorsa’s core product
Identify reusable patterns, tools, and internal improvements from fieldwork
Drive Adoption and Internal Feedback Loops
Define success metrics and track customer progress toward value realization
Collaborate with Sales, Product, and Engineering to ensure delivery aligns with evolving needs
Translate customer pain points into actionable product feedback
What You Bring
Experience & Background
4–6 years of software engineering, technical implementation, or solutions engineering experience
Direct customer-facing interaction in technical deployments
Strong programming proficiency in Python, TypeScript/JavaScript, or similar
Experience with enterprise data, distributed systems, or infrastructure-heavy platforms
- Willingness to travel to customer sites up to 50% of the time
Mindset & Skills
- Operates well in ambiguity; can navigate unclear specs and partial information
Clear communicator who bridges engineering and non-technical stakeholders
High ownership mentality with a drive to deliver measurable results fast
Bonus
Prior experience as a Forward Deployed Engineer or equivalent field-engineering role
Familiarity with AI/ML systems, infrastructure/telecom workflows, or complex SaaS deployments
Comfort working across cloud environments (AWS, GCP) and CI/CD pipelines
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.