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Franchise Business Consultant

Stratus Clean Pacific NorthwestTigard, OR

$55,000 - $90,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$55,000-$90,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Entrepreneur Magazine’s #1 fastest growing franchise brand (#21 business overall), Stratus Clean seeks a versatile Franchise Business Consultant (Operations Manager/Franchise Coach) for our rapidly expanding company.

As a Franchise Business Consultant, your primary goal will be to develop trusted relationships with our Unit Franchise Owners as well as our current and potential Clientele. With extensive training, strong support teams, and continual opportunity for growth, our Franchise Business Consultants develop the skills to coach and develop our Franchisees into successful business owners. Only apply to this job posting if you have a growth mindset.

Responsibilities

  • Cultivate relationships with both Stratus Clientele and Unit Franchisees.
  • Address and resolve client complaints by working with Unit Franchisees.
  • Conduct quality audits (site inspections) to maintain high service standards.
  • Facilitate the start of services for new clients.
  • Manage transfers of service between Unit Franchisees.
  • Quote and sell one-time services to existing clients.
  • Train new and existing Unit Franchisees.
  • Conduct quarterly meetings with Unit Franchisees.
  • Build and maintain consultative relationships with key clients, industry partners, and stakeholders to foster long-term business partnerships
  • Some nights and weekends based on need for account transfers and training of Unit Franchisees.

Requirements

  • Valid Driver’s License and your own vehicle
  • Associate degree or higher
  • Preferred, but not required, experience in Janitorial, Floor Care, and Carpet knowledge.
  • Proficiency in multitasking with follow through on tasks to completion.
  • Bilingual proficiency (Spanish/English is preferred).
  • Ability to efficiently resolve a diverse range of customer issues.
  • Proven leadership skills.
  • Desire to 'coach' and build teams.
  • Computer literacy, including internet navigation and proficiency in Google Workspace.
  • HubSpot and LinkedIn familiarity is a plus.
  • Reliability and strong work ethic.
  • Excellent Customer Service skills.
  • Effective communication abilities with people from various backgrounds.
  • B2B Sales experience is a must.
  • Experience in multiunit, multilocation, restaurant service, or franchising is a plus.

Benefits

  • Base: starts at $55k annually commensurate with experience, with commissions and bonuses with a potential pay $90,000 or higher.
  • Sick Days/ PTO.
  • Vacation and Holidays.
  • Health Benefits (Medical, Visual, Dental).
  • Participation in company's sponsored 401 (k) with matching.
  • Career Advancement Opportunities.

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FAQs About Franchise Business Consultant Jobs at Stratus Clean Pacific Northwest

What is the work location for this position at Stratus Clean Pacific Northwest?
This job at Stratus Clean Pacific Northwest is located in Tigard, OR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Stratus Clean Pacific Northwest?
Candidates can expect a pay range of $55,000 and $90,000 per year.
What employment applies to this position at Stratus Clean Pacific Northwest?
Stratus Clean Pacific Northwest lists this role as a Full-time position.
What experience level is required for this role at Stratus Clean Pacific Northwest?
Stratus Clean Pacific Northwest is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Stratus Clean Pacific Northwest for this role?
Stratus Clean Pacific Northwest offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Stratus Clean Pacific Northwest?
You can apply for this role at Stratus Clean Pacific Northwest either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.