Franchise Training Manager

Backed by a family-owned company with a 50-year legacy of empowering employees and delivering transformative solutions for homeowners, Hello Garage goes beyond organizing garages and redefines what is possible in the home services industry. Driven by ambition and a relentless pursuit of excellence, our mission is to deliver a “WOW” experience while challenging the status quo. We cultivate a work environment where employees are valued, inspired, and given opportunities to grow and make a meaningful impact.

If you're someone who gets energized by building things that matter, developing people who go on to win, and being part of a team that genuinely has each other's backs, then keep reading.

Job Description: Your Impact

As our Franchise Training Manager, you'll own the full training ecosystem for Hello Garage. That means shaping how new franchise owners launch, grow, and thrive from their very first day through long-term success. You'll build programs, facilitate learning experiences, and partner cross-functionally to make sure training and real-world execution are always in sync.

This is a high-impact, high-visibility role for someone who thinks in systems, connects with people, and never settles for "good enough."

Job Duties: How You Win Everyday

• Training Program Strategy: Design, organize, and continuously improve a training ecosystem that scales with our growing franchise network
• Onboarding & Core Programs: Lead our 101 onboarding experience and develop best-in-class sales and production training that sets owners up to win from day one
• Network Education: Plan and facilitate system-wide webinars, workshops, and learning sessions that keep our franchise community sharp and connected
• Field & Ops Alignment: Collaborate closely with field and operations teams to ensure training reflects what's actually happening on the ground — and drives results in the field
• Culture of Learning: Champion accountability, connection, and continuous growth across the entire Hello Garage network

Qualifications: What You Offer

• You lead with empathy and earn trust quickly; people want to learn from you
• You're organized and systems-minded, but flexible enough to meet people where they are
• You thrive in a scrappy, high-growth environment where no two days look the same
• You take ownership seriously and celebrate others' wins as much as your own
• You believe great training changes lives and you've got the experience to back it up
• Exceptional communicator and influencer with franchisees, peers, and executives.
• Pre-employment screening includes, but isn't limited to, motor vehicle record and felony/misdemeanor background check.

Benefits: What We Offer

• Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
• 401(K) Retirement Savings up to a 5% match
• Employer paid life insurance in the amount of $50,000
• Competitive salary, commensurate with experience
• Company-led community volunteer opportunities
• Opportunity to shape the future of a high-growth, franchise-driven business
• Career growth and development

Why Hello Garage:

We're growing and we want people who want to grow with us. This role puts you at the center of how our franchise owners succeed, which means your fingerprints are on the entire brand. You'll work alongside a team that's ambitious without being cutthroat, driven without losing sight of the human side of business.

One Team. Hungry Spirit. Humble Heart. People Smart. That's us. Is that you?

Thrasher Group and their affiliates are an Equal Opportunity Employer. All employment offers are contingent upon the successful completion of a background check. We reserve the right to verify employment history, education, and any other information relevant to the hiring decision.